InProd

InProd

InProd Solutions Pty Ltd
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About

A task-based, software configuration management solution that brings together global, distributed development teams on a unified platform. IBM® Rational® Synergy is a task-based, software configuration management (SCM) solution that brings together global, distributed development teams on a unified platform. It provides capabilities that help software and systems development teams work and collaborate faster and easier. IBM Rational Synergy helps software delivery teams manage the complexity of global collaboration and boosts overall productivity. Software changes and tasks are synchronized in real-time, so dispersed teams can collaborate in a cohesive fashion over the global delivery framework. High-performance WAN access allows distributed teams to carry out operations at LAN-like speeds, reducing the overhead of having multiple servers. The single SCM repository manages all artifacts related to software development, including source code, documents, and more.

About

InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developer teams and IT professionals in need of a software configuration management solution

Audience

Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$2/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IBM
Founded: 1911
United States
www.ibm.com/products/rational-synergy

Company Information

InProd Solutions Pty Ltd
Australia
www.inprod.io

Alternatives

Alternatives

Rudder

Rudder

Normation
Chef

Chef

Progress Software
GENESYS

GENESYS

Vitech Corporation
Rudder

Rudder

Normation

Categories

Categories

Configuration Management Features

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Requirements Management Features

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

Integrations

Genesys Cloud CX
IBM Rational Quality Manager
Rally Software

Integrations

Genesys Cloud CX
IBM Rational Quality Manager
Rally Software
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