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About

Stop playing phone tag, and spend more time with your patients. All-in-one clinical communication and coordination platform, compliant for your entire team, clinical messaging, self-serve switchboard, escalations, and on-call management. All of the best features of instant messaging, made HIPAA compliant and specifically for healthcare workflows. Build escalation policies that sequentially triggers other providers when messages are not acknowledged after a certain time period. No more passing around the team pager, as we can route messages and call back numbers directly to the smartphone of the on-call provider. Create, manage and delegate tasks to yourself and your colleagues. Set reminders and due dates so things don't fall through the cracks. Change management can be daunting, especially in healthcare. Hypercare can help you through the process to ensure you make lasting impact in your organization.

About

Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers interested in a clinical communication and coordination platform to manage their patients

Audience

IT teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7 per user per month
Free Version
Free Trial

Pricing

$27.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hypercare
Canada
www.hypercare.com

Company Information

Cisco
Founded: 1984
United States
www.splunk.com

Alternatives

Alternatives

Opsgenie

Opsgenie

Atlassian

Categories

Categories

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

Bugsnag
Checkly
Cron To Go
Cronitor
DNS Check
Dotcom-Monitor
Dynatrace
Epsagon
Healthchecks.io
Jira
Jira Work Management
Nagios XI
New Relic
Phoenix Incidents
Postman
RapidSpike
Salesforce
ServiceNow
SolarWinds AppOptics
Uptime.com

Integrations

Bugsnag
Checkly
Cron To Go
Cronitor
DNS Check
Dotcom-Monitor
Dynatrace
Epsagon
Healthchecks.io
Jira
Jira Work Management
Nagios XI
New Relic
Phoenix Incidents
Postman
RapidSpike
Salesforce
ServiceNow
SolarWinds AppOptics
Uptime.com
Claim Hypercare and update features and information
Claim Hypercare and update features and information
Claim Splunk On-Call and update features and information
Claim Splunk On-Call and update features and information