Hy3Tencent
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KoaSalesforce
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About
Hy3 preview is Tencent Hy’s most intelligent model in the Hy series to date, built as a 295B-parameter Mixture-of-Experts model with 21B activated parameters, 3.8B MTP layer parameters, and support for up to a 256K token context window. As the first model trained on Tencent Hy’s rebuilt infrastructure, Hy3 preview is designed to improve real-world usability across complex reasoning, instruction following, context learning, coding, agent capabilities, and overall inference performance. It integrates both fast and slow thinking capabilities, allowing direct responses for simpler tasks and deeper reasoning for complex math, coding, and reasoning work. The model is built around well-rounded capabilities across long-context understanding, instruction following, tool use, and agent workflows, with evaluation focused not only on standard benchmarks but also on authentic business and development scenarios.
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About
Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Agent-framework developers who need a large reasoning model for coding, tool use, long-context tasks, and real-world agent workflows
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Audience
Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTencent
Founded: 1998
China
hy.tencent.com/research/hy3-preview
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/
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AlternativesNo Alternatives
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