HxGN OnCall Records vs. root9 Comparison


HxGN OnCall Records Hexagon AB	root9	+	+
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About HxGN OnCall Records is a robust RMS that enables quick data entry and real-time alerts, immediate search and retrieval, and extensive reporting capabilities. HxGN OnCall Records is a cloud-deployable RMS that serves all facets of law enforcement operations and administration. A flexible and scalable solution, HxGN OnCall Records allows agencies to quickly capture and harness information to reduce officer paperwork, inform investigations, streamline administration and effectively manage resources to enhance community safety. Reduce manual and duplicative tasks so officers can spend less time writing reports at the station and more time building relationships in their communities. Leverage complete law enforcement capabilities, including field and office reporting, data management, investigations, property and custody management, and analytics. Offer support for single- or multi-agency use, simplified customization through configuration, and built-in interfacing capabilities.	About root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams. One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding. Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Police agencies wanting a tool to organize, manage, and retrieve public safety records	Audience IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $179/month unlimited users Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Hexagon AB Sweden hexagon.com/products/hxgn-oncall-records	Company Information root9 Founded: 2026 United States root9.io
Alternatives HxGN OnCall Analytics Hexagon AB	Alternatives All Quiet
In-Synch RMS In-Synch Systems	Splunk On-Call Cisco
CrimeCenter	DERDACK Enterprise Alert Derdack
CrimeStar RMS Crimestar	Orna
EIS/RMS-2 Executive Information Services View All	PagerTree View All
Categories Police Records Management Systems (RMS) Supported Records Management Systems (RMS) Supported	Categories Incident Response Supported
	Show More Features Incident Response Features Attack Behavior Analytics Not Supported Automated Remediation Not Supported Compliance Reporting Supported Forensic Data Retention Not Supported Incident Alerting Supported Incident Database Supported Incident Logs Supported Incident Reporting Supported Privacy Breach Reporting Not Supported Security Orchestration Not Supported SIEM Data Ingestion / Correlation Not Supported SLA Tracking / Management Supported Threat Intelligence Not Supported Timeline Analysis Supported Workflow Automation Supported Workflow Management Not Supported
Integrations Axiom Not Supported Checkly Not Supported Checkmk Not Supported Datadog Not Supported Dynatrace Not Supported Elasticsearch Not Supported Google Cloud Monitoring Not Supported Grafana Cloud Not Supported Honeycomb Not Supported IBM Instana Not Supported Icinga Not Supported New Relic Not Supported Papertrail Not Supported Prometheus Not Supported SolarWinds Database Performance Analyzer Not Supported SolarWinds Pingdom Not Supported Sumo Logic Not Supported Zabbix Not Supported Zendesk Not Supported incident.io Not Supported Show More Integrations	Integrations Axiom Supported Checkly Supported Checkmk Supported Datadog Supported Dynatrace Supported Elasticsearch Supported Google Cloud Monitoring Supported Grafana Cloud Supported Honeycomb Supported IBM Instana Supported Icinga Supported New Relic Supported Papertrail Supported Prometheus Supported SolarWinds Database Performance Analyzer Supported SolarWinds Pingdom Supported Sumo Logic Supported Zabbix Supported Zendesk Supported incident.io Supported Show More Integrations View All 45 Integrations
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