HotelaceCrowFran Innovations
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OtelloHotech
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About
Hotelace is a versatile hospitality property management system (PMS) developed by CrowFran Innovations Limited to streamline hotel operations both on-premise and in the cloud. It integrates key modules such as front-office, outlets, accounts, housekeeping, and store management to provide seamless operational control. The platform features automated, detailed reporting, operational prompts to minimize errors, and strict authorization controls to ensure accountability. Hotelace handles complex tasks like invoice generation, bill merging and splitting, stock management, and requisitions, optimizing day-to-day workflows. Its modular design allows customization based on specific client needs, supporting multiple outlets and detailed auditing. Easy to use with helpful guides, Hotelace helps management and staff enhance productivity and decision-making through data-driven insights.
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About
Increase your guests' satisfaction by following their footsteps and increase your income by using a fully integrated system. Help your guests customize their travel experience. A unique platform that gives you access to real-time performances of all departments of your facility from your mobile device. Otello HoDP is a data-driven platform that helps accommodation processes to be fully integrated with each other. Uninterrupted communication between housekeeping and front desk. Process tracking, time management and real-time transactions. Increase your brand value and guest loyalty with the unique Otello platform. Easy analysis of guest data, reaching different segments with the right marketing method. Follow-up of requests, requests, complaints and suggestions, transferring them to the relevant department as a task, personnel assignments.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotelace is designed for hotel operators, managers, and hospitality businesses seeking an integrated, customizable PMS solution to optimize daily operations, financial control, and guest management across multi-outlet properties
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Audience
Hotels and accommodation businesses in need of a solution to manage their customers and guests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCrowFran Innovations
Founded: 2024
hotelace.crowfran.com
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Company InformationHotech
Founded: 1999
Turkey
hotech.com.tr/products/detail/otello-gem
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
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Integrations
No info available.
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Integrations
No info available.
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