Audience

Hotels and accommodation businesses in need of a solution to manage their customers and guests

About Otello

Increase your guests' satisfaction by following their footsteps and increase your income by using a fully integrated system. Help your guests customize their travel experience. A unique platform that gives you access to real-time performances of all departments of your facility from your mobile device. Otello HoDP is a data-driven platform that helps accommodation processes to be fully integrated with each other. Uninterrupted communication between housekeeping and front desk. Process tracking, time management and real-time transactions. Increase your brand value and guest loyalty with the unique Otello platform. Easy analysis of guest data, reaching different segments with the right marketing method. Follow-up of requests, requests, complaints and suggestions, transferring them to the relevant department as a task, personnel assignments.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Hotech
Founded: 1999
Turkey
hotech.com.tr/products/detail/otello-gem

Videos and Screen Captures

Otello Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online

Otello Frequently Asked Questions

Q: What kinds of users and organization types does Otello work with?
Otello works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Otello support in their product?
Otello supports these languages: English.
Q: What kind of support options does Otello offer?
Otello offers support via 24/7 live support and online.
Q: Does Otello have a mobile app?
Yes, Otello has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Otello provide?
Otello provides training in the form of documentation, live online, webinars, and in person.

Otello Product Features

Hospitality Property Management

Built-in Accounting Supported
CRM Supported
Catering Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported
Employee Management Not Supported