Related Products
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About
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform
It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income.
HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream.
We make sure that you are 100% in compliance with the latest regulations, including GoBD
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About
PouchNATION is a SaaS-based platform with NFC wearable technology and a one-stop guest management solution, focused on venues and live events to digitize their operations and deliver a worry-free experience to their guests, online and/or offline, providing advanced insights that enhance revenues and efficiencies. We constantly look forward to providing better solutions with the constant development of our in-house technology. We offer scalable and flexible solutions through successful implementations of our systems at your venue. Our approach is very client oriented, therefore we have developed tailored solutions depending on the type of client and the needs they have. PouchNATION’s in-house technology solutions allow events to deliver the smoothest guest experience, and increase visibility and profitability to their brand.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hotels and hotel chains, hotels, hostels, small and medium hotels, boutique hotels, small travel agents, restaurants
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Audience
All-in-one cashless and guest management solution for venues and event managers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€25/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$65 per device per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationHotelFriend
Founded: 2016
Germany
hotelfriend.com/de/b/hotel-management-system
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Company InformationPouchNATION
Singapore
pouchnation.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Hostel Management Features
Cash Drawer Management
Supported
Dorms
Not Supported
Employee Management
Supported
GDS / OTA Integration
Supported
Housekeeping Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Price Optimization
Supported
Private Rooms
Supported
Reservations Management
Supported
Point of Sale Features
Barcode Scanning
Not Supported
Commission Management
Supported
Cryptocurrency Support
Not Supported
Customer Account Profiles
Supported
Discount Management
Supported
eCommerce Integration
Supported
Electronic Signature
Supported
Gift Card Management
Supported
Loyalty Program
Supported
Multi-Location
Not Supported
Restaurant POS
Supported
Retail POS
Supported
Returns Management
Supported
Catering Features
Banquet Management
Supported
Billing & Invoicing
Supported
Booking Management
Supported
Calendar Management
Supported
Contract Management
Supported
Costing
Supported
Customer Database
Supported
Event Management
Supported
Facility Management
Supported
Inventory Management
Supported
Kitchen / Menu Management
Supported
Order Management
Supported
Quote Management
Supported
Recipe Management
Supported
Waitstaff Management
Not Supported
Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Supported
CRM
Supported
Employee Management
Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Supported
Group Management
Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Not Supported
Single Property
Supported
Vacation Rental
Supported
Hotel Channel Management Features
Inventory Management
Supported
Kill Switch
Supported
Promotions Management
Supported
Rate Management
Supported
Reservations Management
Supported
Restriction Management
Supported
Restaurant POS Features
Delivery Management
Supported
Gift Card Management
Supported
Inventory Management
Supported
Loyalty Program
Supported
Mobile Access
Supported
Online Ordering
Supported
Order Management
Supported
Reporting/Analytics
Supported
Separate Checks
Supported
Split Checks
Supported
Table Management
Supported
Tips Management
Supported
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Hostel Management Features
Cash Drawer Management
Not Supported
Dorms
Not Supported
Employee Management
Not Supported
GDS / OTA Integration
Not Supported
Housekeeping Management
Not Supported
Multi-Property
Not Supported
Online Booking
Not Supported
Point of Sale (POS)
Supported
Price Optimization
Not Supported
Private Rooms
Not Supported
Reservations Management
Not Supported
Point of Sale Features
Barcode Scanning
Not Supported
Commission Management
Not Supported
Cryptocurrency Support
Not Supported
Customer Account Profiles
Not Supported
Discount Management
Supported
eCommerce Integration
Not Supported
Electronic Signature
Not Supported
Gift Card Management
Not Supported
Loyalty Program
Not Supported
Multi-Location
Not Supported
Restaurant POS
Not Supported
Retail POS
Not Supported
Returns Management
Not Supported
Event Check In Features
Attendee Segmentation
Not Supported
Badge Printing
Not Supported
Data Import / Export
Supported
Data Synchronization
Not Supported
Guest List Management
Not Supported
Guest List Search
Not Supported
Lead Capture
Not Supported
Multi-Event
Not Supported
QR Codes
Not Supported
Reporting/Analytics
Not Supported
Ticketing
Not Supported
Payment Processing Features
ACH Check Transactions
Not Supported
Bitcoin Compatible
Not Supported
Debit Card Support
Not Supported
Gift Card Management
Not Supported
Mobile Payments
Supported
Online Payments
Not Supported
POS Transactions
Not Supported
Receipt Printing
Not Supported
Recurring Billing
Not Supported
Signature Capture
Not Supported
Registration Features
Activity Registration
Not Supported
Attendance Management
Not Supported
Badge Management
Not Supported
Calendar Management
Not Supported
Class Registration
Not Supported
Contact Management
Not Supported
Event Registration
Not Supported
Form Builder
Not Supported
Group Registration
Not Supported
Marketing Management
Not Supported
Online Registration
Not Supported
Onsite Registration
Not Supported
Payment Processing
Supported
Refund Automation
Not Supported
Self Check-In
Not Supported
Surveys & Feedback
Not Supported
Visitor Management Features
Alerts/Notifications
Not Supported
Badge Management
Not Supported
Document Management
Not Supported
ID Scan
Not Supported
Pre-Registration
Not Supported
Registration Management
Supported
Self Check-in
Not Supported
Visitor Tracking
Supported
Watch List
Not Supported
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Integrations
Adyen
Supported
ChatGPT
Supported
Cloudbeds
Not Supported
DATEV
Supported
PayPal
Supported
SALTO KS
Supported
Simphony POS
Not Supported
Stripe
Supported
Xero
Not Supported
fiskaly
Supported
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Integrations
Adyen
Not Supported
ChatGPT
Not Supported
Cloudbeds
Supported
DATEV
Not Supported
PayPal
Not Supported
SALTO KS
Not Supported
Simphony POS
Supported
Stripe
Not Supported
Xero
Supported
fiskaly
Not Supported
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