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About

Don’t lose any lead with effective marketing automation & retargeting. Structure your customer data, automate your marketing, convert every opportunity for your business. A hotel-specific solution to engage and retain your guests. We offer powerful integration with the PM, your guest data is processed automatically and ready to use for your marketing campaigns. No more complex queries, CSV downloads and painful data processes. With Hotelappz, you can focus in powering up your hotel brand, designing impactful offers and in automating essential touchpoints, so that your guests remember you and are more willing to come back. Powerful automation for a trouble-free set-up, booking confirmation, pre-stay, in-stay, post-stay, re-activation. An open-API being able to connect with your full IT ecosystem. Easily scalable for new services (self-check-in, POS, wifi, ratings, business intelligence, etc.)

About

Sell real-time inventory from all your systems in a single interface, merge data from all those sources into a single view of your guest, and generate more direct bookings than you ever thought possible. Sell real-time inventory from your PMS, POS, tee-sheet, spa, and partners’ systems in a single interface. The result is bigger bookings and happier guests. Use Inntopia Marketing Cloud to merge behavioral, attitudinal, and transactional data from all your systems and channels into a single, marketing-integrated view of your guest. Inntopia DestiMetrics is useful to start an analytics program for your destination. Aggregated data backed by a team of travel experts give you game-changing insights. Build queries, run reports, and review performance right from your account. They’ve been in your shoes and know how to generate consistent, sustainable revenue. Pull guest data from your PMS, POS, social accounts, surveys, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and accommodation businesses looking for a hotel marketing solution to improve and optimize their operations

Audience

Hotels and businesses interested in a solution to manage their inventory and all their systems

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It provides us with the features that we need and (unfortunately) it is hard to find another solution.

Cons

  • Poor and slow support (I am waiting 2 weeks without response to easy tech question asked as an employee of their paying customer). Software designers provide crazy workarounds but not a real solution. Bad security. They provide a one-way data warehouse instead of the real modern API.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

HotelAppz
Founded: 2014
France
www.hotelappz.com

Company Information

Inntopia
Founded: 1997
United States
www.inntopia.com

Alternatives

TRACK CRM

TRACK CRM

TRACK Hospitality Software

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight
SHR Maverick CRM

SHR Maverick CRM

SHR, Sceptre Hospitality Resources

Categories

Hotel CRM Supported

Categories

Hotel CRM Supported
Reservations Supported
Tour Operator Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Integrations

Affirm Not Supported
Canary Digital Tipping Not Supported
Infor CRM Supported
MeWe Supported
Medialog Supported
ORCODA Logistics Management System (OLMS) Not Supported
ORCODA Workforce Logistics System (OWLS) Not Supported
Oracle Cloud Infrastructure Supported
ResLogic Not Supported
ReservIT Supported
ReviewPro Supported
Rezlynx Supported
Rezometry Not Supported
SiteMinder Supported
TrustYou Supported
WebRezPro Not Supported
accesso Siriusware Not Supported
apaleo Supported
protel MICE Supported
rezStream Cloud PMS Not Supported

Integrations

Affirm Supported
Canary Digital Tipping Supported
Infor CRM Not Supported
MeWe Not Supported
Medialog Not Supported
ORCODA Logistics Management System (OLMS) Supported
ORCODA Workforce Logistics System (OWLS) Supported
Oracle Cloud Infrastructure Not Supported
ResLogic Supported
ReservIT Not Supported
ReviewPro Not Supported
Rezlynx Not Supported
Rezometry Supported
SiteMinder Not Supported
TrustYou Not Supported
WebRezPro Supported
accesso Siriusware Supported
apaleo Not Supported
protel MICE Not Supported
rezStream Cloud PMS Supported
Claim HotelAppz and update features and information
Claim HotelAppz and update features and information
Claim Inntopia and update features and information
Claim Inntopia and update features and information