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About
Hostie is an AI-driven restaurant communication and guest engagement platform that acts as a virtual concierge to answer every call, text, and message in your restaurant’s voice, reducing missed reservations, capturing more revenue opportunities, and improving operational efficiency. It automatically handles inbound phone calls, text messages, and emails with natural-sounding conversational AI, provides real-time visibility into interactions and transcripts, and keeps guest history and data under the restaurant’s control for better service continuity. It connects with major reservation systems and POS tools to manage reservations, modifications, event inquiries, and messaging across channels and supports multilingual interactions in over 20 languages, so diverse guests are served without language barriers. Built by restaurant operators, Hostie aims to free up staff from routine communication tasks while maintaining a seamless guest experience.
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About
Every second matters at the Concierge Desk. Guests need information quickly and too many steps can slow down guest services. The Concierge Suite offers intuitive Concierge task log with an advanced workflow to help you keep up with your guests. Concierge are extreme multi-taskers. Being able to sort your task log customized to your preferences helps you be more productive. We help you get your tasks done in fewer clicks. Create custom directions and printables, save your popular routes. Find local businesses, view maps and get directions. Share these with your guest on the spot to get them where they need to go. Send text messages in a trackable texting feature inside the system. Communicate with your guests and see historical message history to stay in the loop. Save paper with a print-on-demand document library with e-send for custom itineraries and confirmations. Keep your team on brand and up-to-date with fresh custom confirmation layouts and itineraries.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Restaurants and hospitality businesses that want an AI-powered virtual concierge to handle all guest communications and reservations so staff can focus on service
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Audience
Hospitality Solution for hotels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$199 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHostie
Founded: 2024
United States
hostie.ai/
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Company InformationMS Shift
Founded: 2005
United States
ms-concierge.com
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Categories |
Categories |
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Integrations
Google Maps
OpenTable
Yelp
Facebook Messenger
Instagram
Microsoft Outlook
Olo
Opera
Perfect Venue
Resy OS
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Integrations
Google Maps
OpenTable
Yelp
Facebook Messenger
Instagram
Microsoft Outlook
Olo
Opera
Perfect Venue
Resy OS
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