HostReply

HostReply

HostReply OÜ
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About

HostReply is a cloud-based AI co-host and guest-messaging workspace for short-term rental hosts and property managers. It connects to property management systems (PMS), syncing reservations, listing details, and conversations in one dashboard. Using booking context, house rules, property knowledge, and message history, it drafts replies on PMS channels for hosts to review and send with one tap, and flags requests that need human attention. Guests can message through Airbnb, Booking.com, email, and WhatsApp; replies support 32 languages, and conversations can be translated. The Sales Agent offers eligible guests extensions for open nights within host-set pricing rules. Host AI (beta) answers questions about bookings, arrivals, and guests. The Pro plan generates per-booking Nuki smart-lock codes; supported heating integrations enable heating actions. HostReply helps vacation-rental operators manage guest communication and related tasks alongside their PMS.

About

Runnr.ai is a conversational AI platform tailored for the hospitality industry, designed to automate and enhance guest communication throughout the entire guest journey, from booking to checkout. By integrating with property management systems and other hospitality software, Runnr.ai enables proactive messaging via WhatsApp or SMS, achieving a 98% open rate and 65% guest engagement. It supports real-time translation across over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in theirs, thereby eliminating language barriers and enhancing guest satisfaction. Runnr.ai's unified inbox consolidates all guest interactions from various channels, such as WhatsApp, SMS, Booking.com, and webchat, into a single interface, streamlining communication and reducing the need for time-consuming calls and emails.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Vacation rental hosts and short-term rental property managers

Audience

Businesses in need of a tool to enhance guest satisfaction and operational efficiency through AI-driven, multilingual communication and automated services

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

HostReply OÜ
Founded: 2023
Estonia
hostreply.com

Company Information

Runnr.ai
Founded: 2022
The Netherlands
runnr.ai/

Alternatives

Alternatives

Categories

Guest Messaging Supported

Categories

Integrations

WhatsApp Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Cloudbeds Not Supported
Ericsoft Booking Engine Not Supported
FLEXIPASS Not Supported
Flexkeeping Not Supported
GuestCompass Not Supported
Guesty Supported
Hostaway Supported
Lighthouse Not Supported
Mews Not Supported
Noovy Not Supported
OPERA Cloud PMS Not Supported
RMS POS Not Supported
Shiji Daylight PMS Not Supported
Smoobu Supported
Stayntouch PMS Not Supported
apaleo Not Supported

Integrations

WhatsApp Supported
Booking.com Supported
Clock PMS+ Supported
Cloudbeds Supported
Ericsoft Booking Engine Supported
FLEXIPASS Supported
Flexkeeping Supported
GuestCompass Supported
Guesty Not Supported
Hostaway Not Supported
Lighthouse Supported
Mews Supported
Noovy Supported
OPERA Cloud PMS Supported
RMS POS Supported
Shiji Daylight PMS Supported
Smoobu Not Supported
Stayntouch PMS Supported
apaleo Supported
Claim HostReply and update features and information
Claim HostReply and update features and information
Claim Runnr.ai and update features and information
Claim Runnr.ai and update features and information