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About

Get detailed, unbiased feedback from your clients and caregivers. Gather feedback, track trends, increase client loyalty, and retain more caregivers—all while freeing up time for you and your staff. Combine caregiver feedback with training to retain caregivers and provide a better care experience. We’ve merged with award-winning training provider In the Know to offer training that helps you act on client and caregiver feedback, for both online and in-person settings. Monitor, respond to, and generate online reviews from across the web in one convenient platform. 9 out of 10 consumers are looking at reviews online before they make a purchase. Build a powerhouse online reputation. Third-party surveys are more accurate, more reliable, and take less of your time. Get the peace of mind that comes from having a constant pulse on your clients and caregivers.

About

Join over 15,000 companies worldwide that have increased their search traffic and conversion rate by putting their trust in eKomi to collect verified, authentic product and customer ratings and reviews. eKomi offers a unique platform where consumers communicate their verifiable experiences to one another. eKomi charters one of the most elite, vast Customer Feedback Management teams which personally screens every single review collected, 24/7 for our clients. Activating Google's seller rating extension is crucial for businesses to thrive in the increasingly competitive online marketplace. For example, eKomi was granted the CeBIT Innovation Award by the Fraunhofer Institute and the Best of Innovation Award for IT. Just this year we won the LSA 2017 Ad to Action awards for our mobile SMS solution. These awards solidify eKomi as an industry leader in both design and delivery of unique, cutting-edge technology platforms.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Medical home care agencies that want to monitor and improve feedback and review and reputation online

Audience

Companies in search of a review management solution to increase their search traffic and conversion rate through customer ratings and reviews

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Home Care Pulse
Founded: 2008
United States
www.homecarepulse.com

Company Information

eKomi
Founded: 2008
Germany
www.ekomi.com/us/

Alternatives

Alternatives

ProvenExpert.com

ProvenExpert.com

Expert Systems AG
AdaCare

AdaCare

Neurosoftware

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

AxisCare
BRAVO
Commanders Act
DreamPro
FuseCommander
Google Ads
Google Cloud Platform
IBM WebSphere Application Server
Magento
OXID eShop
OpenCart
PrestaShop
Retamo
Salesforce Agentforce Commerce
Savii Care
Tealium Customer Data Hub
TrustCommander
Weebly
WellSky Home Health
Yahoo Search

Integrations

AxisCare
BRAVO
Commanders Act
DreamPro
FuseCommander
Google Ads
Google Cloud Platform
IBM WebSphere Application Server
Magento
OXID eShop
OpenCart
PrestaShop
Retamo
Salesforce Agentforce Commerce
Savii Care
Tealium Customer Data Hub
TrustCommander
Weebly
WellSky Home Health
Yahoo Search
Claim Home Care Pulse and update features and information
Claim Home Care Pulse and update features and information
Claim eKomi and update features and information
Claim eKomi and update features and information