MIMSArrow Labs
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Related Products
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About
HiveWatch is an AI-driven physical security platform that unifies disparate security systems, such as access control, video surveillance, and guard operations, into a single, cloud-based command center that transforms security from reactive to strategic. It features a rules engine for customizing incoming alarms by criteria like time, location, or repeatability, and embedded standard operating procedures to guide operator response. HiveWatch reduces false alarms through machine learning, escalates genuine threats to human supervisors via its AI Operator module, and automates tailgating detection. It also supports multi-site orchestration, device health monitoring, case management of incidents, and performance metrics (e.g., time to resolve, incident counts) for executive reporting. Field teams receive real-time incident data and site snapshots, can initiate manual incidents with photographic data, execute guard tours, and maintain coordination.
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About
MIMS is the only software for field service management that can significantly lower work order resolution time, with accurate task completion and increased service quality levels. With efficiency as its core focus, MIMS is designed to help you keep your business way ahead of the curve. Just imagine – the right person with the right tools in the right place, every time. And a 30% increase in operational efficiency for a long time to come. Improve response time by 60% through automated security incident management. Gain from smart dispatch, location tracking, integrated surveillance and more. Automatically track the location of your team and their devices and benefit from accurate reporting of alarms and incidents, from integrated devices or field security officers.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Physical security teams and CSOs at organizations looking for a tool to streamline security operations, reduce false alarms, and scale with AI orchestration
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Audience
Organizations that need a comprehensive workforce management solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
$35 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationHiveWatch
Founded: 2020
United States
hivewatch.com
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Company InformationArrow Labs
Founded: 2011
United States
www.arrowsecure.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Integrations
Clinic to Cloud
Not Supported
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