MIMS

MIMS

Arrow Labs
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+

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About

HiveWatch is an AI-driven physical security platform that unifies disparate security systems, such as access control, video surveillance, and guard operations, into a single, cloud-based command center that transforms security from reactive to strategic. It features a rules engine for customizing incoming alarms by criteria like time, location, or repeatability, and embedded standard operating procedures to guide operator response. HiveWatch reduces false alarms through machine learning, escalates genuine threats to human supervisors via its AI Operator module, and automates tailgating detection. It also supports multi-site orchestration, device health monitoring, case management of incidents, and performance metrics (e.g., time to resolve, incident counts) for executive reporting. Field teams receive real-time incident data and site snapshots, can initiate manual incidents with photographic data, execute guard tours, and maintain coordination.

About

MIMS is the only software for field service management that can significantly lower work order resolution time, with accurate task completion and increased service quality levels. With efficiency as its core focus, MIMS is designed to help you keep your business way ahead of the curve. Just imagine – the right person with the right tools in the right place, every time. And a 30% increase in operational efficiency for a long time to come. Improve response time by 60% through automated security incident management. Gain from smart dispatch, location tracking, integrated surveillance and more. Automatically track the location of your team and their devices and benefit from accurate reporting of alarms and incidents, from integrated devices or field security officers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Physical security teams and CSOs at organizations looking for a tool to streamline security operations, reduce false alarms, and scale with AI orchestration

Audience

Organizations that need a comprehensive workforce management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$35 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HiveWatch
Founded: 2020
United States
hivewatch.com

Company Information

Arrow Labs
Founded: 2011
United States
www.arrowsecure.com

Alternatives

Alternatives

CX FSM

CX FSM

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QR-Patrol

QR-Patrol

Terracom
SIGNL4

SIGNL4

Derdack
ServiceWarrior

ServiceWarrior

DesertMicro

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Clinic to Cloud

Integrations

Clinic to Cloud
Claim HiveWatch and update features and information
Claim HiveWatch and update features and information
Claim MIMS and update features and information
Claim MIMS and update features and information