MIMSArrow Labs
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Related Products
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About
HiveWatch is an AI-driven physical security platform that unifies disparate security systems, such as access control, video surveillance, and guard operations, into a single, cloud-based command center that transforms security from reactive to strategic. It features a rules engine for customizing incoming alarms by criteria like time, location, or repeatability, and embedded standard operating procedures to guide operator response. HiveWatch reduces false alarms through machine learning, escalates genuine threats to human supervisors via its AI Operator module, and automates tailgating detection. It also supports multi-site orchestration, device health monitoring, case management of incidents, and performance metrics (e.g., time to resolve, incident counts) for executive reporting. Field teams receive real-time incident data and site snapshots, can initiate manual incidents with photographic data, execute guard tours, and maintain coordination.
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About
MIMS is the only software for field service management that can significantly lower work order resolution time, with accurate task completion and increased service quality levels. With efficiency as its core focus, MIMS is designed to help you keep your business way ahead of the curve. Just imagine – the right person with the right tools in the right place, every time. And a 30% increase in operational efficiency for a long time to come. Improve response time by 60% through automated security incident management. Gain from smart dispatch, location tracking, integrated surveillance and more. Automatically track the location of your team and their devices and benefit from accurate reporting of alarms and incidents, from integrated devices or field security officers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Physical security teams and CSOs at organizations looking for a tool to streamline security operations, reduce false alarms, and scale with AI orchestration
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Audience
Organizations that need a comprehensive workforce management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
$35 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHiveWatch
Founded: 2020
United States
hivewatch.com
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Company InformationArrow Labs
Founded: 2011
United States
www.arrowsecure.com
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Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Clinic to Cloud
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