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About

We are a digitally enabled People as a Services Outsourcer focused on serving high growth, new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands. Helpware’s vision is delivering relentless consumer empowerment and experience interactions through API and integration enabled human task services. We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences. We offer fully integrated business process outsourcing that drives brand loyalty, including call center, answering service, IT, chat, technical, and email support. Our inbound and outbound call center teams are custom built to help your existing team evolve. We invest in people and culture to better serve you and the custom teams we build for you. Our technology-enabled, empowered, and engaged teams deliver enhanced global customer engagement and experience.

About

Values-based support teams that align with your brand. A toolkit for growing companies. We custom-build a team to match your culture, your customer, and your business needs. Then we layer on the training, tools, customer insights, and more so your operation scales with quality and efficiency. Need help vetting your latest release? Our global network of Software QA professionals can help you meet release deadlines with peace of mind and ensure that your apps and website remain bug-free. We protect your brand like it’s our own. Our moderation associates and trust & safety specialists don’t just support your team, they become an extension of it, enforcing your community guidelines in any language and time zone. Regression and snapshot testing, refactor tests. System integration, functional, exploratory, and black box testing. User acceptance testing and localization testing. Policy and workflow consulting and online risk abatement.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses seeking an on-demand staffing platform

Audience

Companies and businesses seeking a solution to outsource chat agents to improve their customer support services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$10 per hour
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Helpware
Founded: 2015
United States
www.helpware.com

Company Information

PartnerHero
www.partnerhero.com

Alternatives

Alternatives

chat4business (c4b)

chat4business (c4b)

chat4business

Categories

Categories

Integrations

Freshdesk
Gorgias
Help Scout
Intercom
LiveChat
Salesforce
Zendesk
Amazon Redshift
Amazon Web Services (AWS)
Confluence
Front
Google Analytics
Google Cloud BigQuery
Google Workspace
Groove
HubSpot Customer Platform
Microsoft Power BI
MySQL
WhatsApp
Zendesk Chat

Integrations

Freshdesk
Gorgias
Help Scout
Intercom
LiveChat
Salesforce
Zendesk
Amazon Redshift
Amazon Web Services (AWS)
Confluence
Front
Google Analytics
Google Cloud BigQuery
Google Workspace
Groove
HubSpot Customer Platform
Microsoft Power BI
MySQL
WhatsApp
Zendesk Chat
Claim Helpware and update features and information
Claim Helpware and update features and information
Claim PartnerHero and update features and information
Claim PartnerHero and update features and information