Helpmate

Helpmate

RhapsodyPlugins LLC
Opti-Behavior

Opti-Behavior

OptiUser
+
+

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About

Helpmate is an AI Chatbot for WooCommerce and WordPress designed to simplify customer support and boost store efficiency. Instead of juggling multiple plugins, Helpmate brings everything into one smart, conversational system — helping customers track orders, find products, recover carts, and even get personalized coupon offers directly in chat. It’s not just another WooCommerce chatbot; it’s your 24/7 virtual assistant that understands your customers like a real team member would. Built specifically for WordPress, Helpmate integrates seamlessly, requires no coding, and helps store owners deliver faster, more human-like support without hiring extra staff. Whether you’re a solopreneur or managing a growing eCommerce brand, Helpmate – AI Chatbot for Sales and Support – helps you save time, retain more customers, and create a smoother shopping experience from first click to checkout.

About

Opti-Behavior is a self-hosted behavior analytics and conversion rate optimization (CRO) plugin for WordPress and WooCommerce. It is a privacy-first alternative to Hotjar, Microsoft Clarity, Crazy Egg, Lucky Orange and Mouseflow. All visitor data is stored in your own WordPress database. No third-party servers, no external processor, no data sharing. You remain the sole data controller under GDPR, and no processing agreement with an analytics vendor is required. Modules: click and scroll heatmaps, session recordings, conversion funnels, A/B testing, form analytics, user journey mapping, JavaScript error and performance tracking, real-time dashboard, and Smart Insights - a deterministic scoring engine that ranks findings by traffic reach, severity and opportunity, then recommends the next action. Compatible with any WordPress theme, page builder (Elementor, Divi, Gutenberg) and caching plugin (WP Rocket, LiteSpeed, W3 Total Cache). Free version on WordPress.org; Pro from EUR 89

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

WooCommerce stores

Audience

WordPress sites

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199/year
$999 lifetime
Free Version Supported
Free Trial Not Supported

Pricing

$0
Free version available in the official WordPress plugin directory: real-time analytics, click and scroll heatmaps, conversion funnels and A/B testing.

Pro EUR 89/year: adds session recordings, form analytics, user journeys, error and performance tracking.

Business EUR 179/year: multi-site licence.

Agency EUR 299/year: white-label client reports and agency dashboard.

All tiers are fully self-hosted. Visitor data is stored in your own database and never sent to a third party.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Very easy to install and set up, works right out of the box. Customizable training options let you fine-tune responses for your store. Handles repetitive customer questions automatically and accurately. Product recommendation feature actually helps boost sales. Clean, modern interface and smooth performance. Great time-saver — reduces manual customer support effort.

Cons

  • Needs a bit of initial training to get the most accurate responses. Integration options beyond WooCommerce could be expanded.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

RhapsodyPlugins LLC
Founded: 2025
United States
rhapsodyplugins.com

Company Information

OptiUser
Founded: 2026
France
optiuser.com

Alternatives

Alternatives

Flycart

Flycart

Cartrabbit

Categories

Chatbot Supported

Categories

Heatmap Supported
Session Replay Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Not Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Not Supported
For Sales Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Supported

Session Replay Features

Eye Tracking Supported
Form Analytics Supported
Heatmaps Supported
Mouse Tracking Supported
Optimization Tools Supported
Session Recording Supported
Surveys Supported
User Experience Analysis Supported
User Feedback Supported
Visitor Segmentation Supported

Integrations

WooCommerce Supported
WordPress Supported
Astra Not Supported
Autoptimize Not Supported
Beaver Builder Not Supported
Contact Form 7 Not Supported
Divi Not Supported
Elementor Not Supported
Forminator Not Supported
Gravity Forms Not Supported
Hummingbird Not Supported
Jetpack for Wordpress Not Supported
LiteSpeed Web Server Not Supported
Ninja Forms Not Supported
Oxygen Not Supported
W3 Total Cache Not Supported
WP Rocket Not Supported
WPBakery Not Supported
WPForms Not Supported

Integrations

WooCommerce Supported
WordPress Supported
Astra Supported
Autoptimize Supported
Beaver Builder Supported
Contact Form 7 Supported
Divi Supported
Elementor Supported
Forminator Supported
Gravity Forms Supported
Hummingbird Supported
Jetpack for Wordpress Supported
LiteSpeed Web Server Supported
Ninja Forms Supported
Oxygen Supported
W3 Total Cache Supported
WP Rocket Supported
WPBakery Supported
WPForms Supported
Claim Helpmate and update features and information
Claim Helpmate and update features and information
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Claim Opti-Behavior and update features and information