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About

With HelpSquad, you will never miss a lead again. Our chat agents will capture leads around-the-clock. When you sign up for HelpSquad, our team will work to gain an in-depth understanding of your business and then use that information to provide your customers with unmatched support. We can answer your customers’ questions in real-time and convert inquiries into sales. If you want your team to manage chats during business hours, our agents can handle nights and weekends, no problem! We’ll even be available if your team misses a chat. We’re up to 50x cheaper than hiring a full-time receptionist! HelpSquad 24-7 managed live chat service starts at as little as $185/month! Our vision is to bring superior, affordable, and tailored 24/7 customer service to every business, regardless of size or industry. We’ll train chat support agents assigned to your business for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around-the-clock support.

About

TxtSquad is a cloud-based text messaging platform for two-way conversations, automated messaging, and mass broadcasts. TxtSquad provides you with all the tools you need to improve engagement. Our platform allows you to manage all of your text messaging needs in one convenient location. Easily send and receive two-way messages from your customers, clients, or team members. Plus, our advanced automation features make it simple to send personalized messages at specific times or in response to certain actions. And with just a few clicks, you can send mass text messages to your entire audience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a solution to outsource chat support experts to improve their support services

Audience

Employers, Healthcare, Towns, Sports Teams, Restaurants

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$185 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HelpSquad
Founded: 2014
United States
helpsquad.com

Company Information

TxtSquad
Founded: 2020
Canada
txtsquad.com

Alternatives

Alternatives

Categories

Managed Live Chat Supported

Categories

Bulk SMS Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Supported

Integrations

Facebook Messenger Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Salesforce Not Supported
Zapier Not Supported

Integrations

Facebook Messenger Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Zapier Supported
Claim HelpSquad and update features and information
Claim HelpSquad and update features and information
Claim TxtSquad and update features and information
Claim TxtSquad and update features and information