HelpGent

HelpGent

SovWare
+
+

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About

HelpGent is a WordPress plugin for creating conversational, multi-step forms and managing customer conversations from a site's WordPress dashboard. Visitors can respond by text, voice recording, video, or screen recording; site teams review submissions and reply asynchronously. Forms can show questions one at a time, use conditional logic, appear as floating bubbles, and capture incomplete responses. The plugin includes a customer portal and an inbox for managing responses, with guest access through email links. Use cases include support requests, lead capture, client onboarding, job applications, feedback, testimonials, and pre-qualification. Paid plans add expanded form and recording capabilities, response summaries, lead collection, and integrations such as Google Drive and Bunny Storage. HelpGent is installed within WordPress, and supported storage connections can be used to handle media.

About

Sync Engine for Intercom is a WordPress plugin that keeps Intercom contacts up to date with WordPress user data. Connect through OAuth or an Intercom access token, then sync new and updated users, including email, name, phone, and avatar. WordPress roles map to Intercom tags, which update when a user's role changes. Sync runs in the background on the customer's WordPress site; the plugin is not a chat widget, and Intercom Messenger is optional. The free plan includes basic user sync, role tags, four events (User Registered, Login, Logout, and Profile Updated), and email support. Pro costs $99 per year and adds WooCommerce events, attribute mapping, bulk sync, and priority support; WooCommerce features are Pro-only. The free plan costs $0 forever.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

WordPress website owners, businesses, recruiters, agencies, and support teams.

Audience

WordPress and WooCommerce site owners, including membership and LMS operators, agencies, and customer-support or success teams that use Intercom.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Version Supported
Free Trial Not Supported

Pricing

$0
The Free plan costs $0 forever. Pro costs $99/year and includes WooCommerce events, attribute mapping, bulk sync, metrics, tag automation, and priority support.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SovWare
Founded: 2017
Bangladesh
wpwax.com/helpgent/

Company Information

RippleStep
Founded: 2025
India
ripplestep.com/wordpress-intercom-integration/

Alternatives

No Alternatives

Alternatives

Categories

Categories

Integration Supported

Integrations

Google Drive Supported
Intercom Not Supported
WooCommerce Not Supported

Integrations

Google Drive Not Supported
Intercom Supported
WooCommerce Supported
Claim HelpGent and update features and information
Claim HelpGent and update features and information
Claim Sync Engine for Intercom and update features and information
Claim Sync Engine for Intercom and update features and information