HelpGentSovWare
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Sync Engine for IntercomRippleStep
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Related Products
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About
HelpGent is a WordPress plugin for creating conversational, multi-step forms and managing customer conversations from a site's WordPress dashboard. Visitors can respond by text, voice recording, video, or screen recording; site teams review submissions and reply asynchronously. Forms can show questions one at a time, use conditional logic, appear as floating bubbles, and capture incomplete responses. The plugin includes a customer portal and an inbox for managing responses, with guest access through email links. Use cases include support requests, lead capture, client onboarding, job applications, feedback, testimonials, and pre-qualification. Paid plans add expanded form and recording capabilities, response summaries, lead collection, and integrations such as Google Drive and Bunny Storage. HelpGent is installed within WordPress, and supported storage connections can be used to handle media.
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About
Sync Engine for Intercom is a WordPress plugin that keeps Intercom contacts up to date with WordPress user data. Connect through OAuth or an Intercom access token, then sync new and updated users, including email, name, phone, and avatar. WordPress roles map to Intercom tags, which update when a user's role changes. Sync runs in the background on the customer's WordPress site; the plugin is not a chat widget, and Intercom Messenger is optional. The free plan includes basic user sync, role tags, four events (User Registered, Login, Logout, and Profile Updated), and email support. Pro costs $99 per year and adds WooCommerce events, attribute mapping, bulk sync, and priority support; WooCommerce features are Pro-only. The free plan costs $0 forever.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
WordPress website owners, businesses, recruiters, agencies, and support teams.
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Audience
WordPress and WooCommerce site owners, including membership and LMS operators, agencies, and customer-support or success teams that use Intercom.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$0
The Free plan costs $0 forever. Pro costs $99/year and includes WooCommerce events, attribute mapping, bulk sync, metrics, tag automation, and priority support.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSovWare
Founded: 2017
Bangladesh
wpwax.com/helpgent/
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Company InformationRippleStep
Founded: 2025
India
ripplestep.com/wordpress-intercom-integration/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Google Drive
Supported
Intercom
Not Supported
WooCommerce
Not Supported
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Integrations
Google Drive
Not Supported
Intercom
Supported
WooCommerce
Supported
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