HelpGent vs. Ninja Forms Comparison


HelpGent SovWare	Ninja Forms WP Ninjas	+	+
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About HelpGent is a WordPress plugin for creating conversational, multi-step forms and managing customer conversations from a site's WordPress dashboard. Visitors can respond by text, voice recording, video, or screen recording; site teams review submissions and reply asynchronously. Forms can show questions one at a time, use conditional logic, appear as floating bubbles, and capture incomplete responses. The plugin includes a customer portal and an inbox for managing responses, with guest access through email links. Use cases include support requests, lead capture, client onboarding, job applications, feedback, testimonials, and pre-qualification. Paid plans add expanded form and recording capabilities, response summaries, lead collection, and integrations such as Google Drive and Bunny Storage. HelpGent is installed within WordPress, and supported storage connections can be used to handle media.	About The Drag and Drop WordPress Form Builder. Form building simplified. Beautiful, user friendly WordPress forms that will make you feel like a professional web developer. Not a tech person? No problem. No coding skills required. You can design beautiful, complex forms like a pro with a dedicated support team at your back. Drag and drop fields. Easy row and column layouts. Multi-page forms. Conditional forms. You don't have to be a designer to create forms that will blend beautifully with your WordPress website. Let users upload files. Send or export submissions as PDFs, Excel files, even Google Sheets. Send email from any form to just the people that need it. You don't need to be (or hire!) a developer. You can accept PayPal and credit card payments securely and easily from any of your WordPress forms. Single payments or subscriptions, fixed, variable, or user entered amounts. Give your customers or donors all the options, or just one!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience WordPress website owners, businesses, recruiters, agencies, and support teams.	Audience WordPress websites that need a forms solution
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $0 The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan. Free Version Supported Free Trial Not Supported	Pricing $99 per year Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros It's very easy to develop custom forms. The forms are well structured and easy to understand. Forms are also mobile-optimized. The data gathered from forms are sharable and transferable. Super easy to use and set up forms for any WordPress site. I like how easy it is to use and implement. Cons Ninja Forms worked outstanding for me. Nothing to hate about. They could have more integration options I think.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information SovWare Founded: 2017 Bangladesh wpwax.com/helpgent/	Company Information WP Ninjas Founded: 2015 United States ninjaforms.com
Alternatives HappyForms The Theme Foundry	Alternatives Contact Form 7 Takayuki Miyoshi
Gravity Forms Rocketgenius	Gravity Forms Rocketgenius
QoraCRM IceDesign	weForms weDevs
Forminator WPMU DEV	WP Fluent Forms WPManageNinja
WPForms View All	Forminator WPMU DEV View All
Categories Online Form Builders Supported	Categories Forms Automation Supported Online Form Builders Supported
	Show More Features Forms Automation Features Approval Process Control Not Supported Archiving & Retention Supported Collaboration Not Supported Document Indexing Not Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Not Supported Rules-Based Workflow Not Supported Text Editing Supported Version Control Not Supported
Integrations AWeber Not Supported BuddyBoss Not Supported CleverReach Not Supported Elavon Not Supported EmailOctopus Not Supported Emma Not Supported FeedBlitz Not Supported GA Connector Not Supported Google Drive Supported Groundhogg Not Supported Human Presence Not Supported Integrately Not Supported Leverly Not Supported Lumeer Not Supported Paid Memberships Pro Not Supported Privyr Not Supported Raklet Not Supported Reoon Email Verifier Not Supported Stripe Not Supported Show More Integrations View All 1 Integration	Integrations AWeber Supported BuddyBoss Supported CleverReach Supported Elavon Supported EmailOctopus Supported Emma Supported FeedBlitz Supported GA Connector Supported Google Drive Not Supported Groundhogg Supported Human Presence Supported Integrately Supported Leverly Supported Lumeer Supported Paid Memberships Pro Supported Privyr Supported Raklet Supported Reoon Email Verifier Supported Stripe Supported Show More Integrations View All 58 Integrations
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