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About

Knowledge Bases work best when you focus building out great self-serve content. HelpDocs comes packed with all the tools you need so you spend more time giving personalized support to customers who need it. We've worked on our search algorithm for years so you don't have to. Our search is typo tolerant and blazing fast to give customers accurate results in milliseconds. Showcase gives you a glimpse into what's possible with the HelpDocs platform. From online shops helping customers with shipments to software powering blockchain storage. A custom text editor, advanced caching, smart integrations, and SEO-focused templates mean your customers will find answers blazingly fast—and your customer support team will too. We're always pushing the limits by using the latest technology to create accessible, adaptable, and designed templates you don't have to touch. Or you can totally touch.

About

An open source, blazingly fast and hyper relevant search-engine that will improve your search experience. MeiliSearch provides an extensive toolset for customization. Unlike with other search engines, these customization options are just optional. It works out-of-the-box with a preset that easily answers the needs of most applications. Communication is done with a RESTful API because most developers are already familiar with its norms. The search experience feels simple and intuitive. It’s all too common for search bars to make users feel like they have to learn a new language just to get the best results, or worse, that they have to jump back and forth between their search and Google just to get the right spelling or product UID. MeiliSearch makes searching simple and responsive, so the user can stay focused on the results. MeiliSearch offers a typo-tolerant and natural query language search experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Knowledge Base software for companies

Audience

Companies, websites, and enterprises seeking a search-engine solution to improve their search experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HelpDocs
United Kingdom
www.helpdocs.io

Company Information

MeiliSearch
France
www.meilisearch.com

Alternatives

Alternatives

Sooqr

Sooqr

Sooqr Search

Categories

Categories

Site Search Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Atonom Supported
Codepilot Not Supported
Crowdin Supported
Desktop.com Supported
Front Supported
Hyperping Supported
IBM watsonx.data Not Supported
Laravel Herd Not Supported
LibreChat Not Supported
Mercur Not Supported
Netdata Not Supported
Pendo Supported
Ploi Not Supported
Quickwork Supported
RailPush Not Supported
Shift Supported
Simpo Supported
Strapi Not Supported
elevio Supported

Integrations

Atonom Not Supported
Codepilot Supported
Crowdin Not Supported
Desktop.com Not Supported
Front Not Supported
Hyperping Not Supported
IBM watsonx.data Supported
Laravel Herd Supported
LibreChat Supported
Mercur Supported
Netdata Supported
Pendo Not Supported
Ploi Supported
Quickwork Not Supported
RailPush Supported
Shift Not Supported
Simpo Not Supported
Strapi Supported
elevio Not Supported
Claim HelpDocs and update features and information
Claim HelpDocs and update features and information
Claim MeiliSearch and update features and information
Claim MeiliSearch and update features and information