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About

Whether you’re part of an existing business network or plan to start your own, Hello Referrals simplifies the management of your referrals and exchanged sales leads in a thoughtful, well-designed piece of software. It provides tracking and reporting tools and gives you a place to organize your trusted partners in business — the ones you love to refer and the ones who love to refer you. Hello Referrals makes sending, receiving, and tracking referrals easy for networks. Centralize communication and measure success as you close more word of mouth business — safely and securely. Include important notes and information to help your network partners close the business you refer to them. Instant email updates when you receive a referral from a network partner. Always know what you have to do and where you are in the sales process.

About

Referral Factory helps companies of all sizes, from large corporates to mid-market companies or multi-location businesses across any industry. Launch a white-labeled referral program. Promote it, track every referral, and automate rewards. No developers needed. Create referral links in one click (or let customers self-sign up), collect referrals via lead forms, widgets, pop-ups, sticky bars, QR codes, landing pages, and email campaigns. Automated emails that trigger on key actions (new referral, conversion, reward due). Advanced referral tracking shows who referred whom, who has converted, and who to reward, with real-time analytics. Give your customers a branded referral portal to track referrals and rewards. Integrates with 8,000+ apps (HubSpot, Salesforce, Stripe, Intercom, Zapier) plus API and webhooks. 200+ rewards (gift cards, Stripe credits, PayPal) or issue custom rewards. GDPR, SOC 2, ISO 27001 compliant. Plans from $200/month with 24/7 support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Web-based referral tracking software that helps businesses send, receive and track referrals and sales leads

Audience

Built for finance, insurance, home services, SaaS, and more, it gives you everything needed to promote, track, and reward referrals from start to finish.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported

Pricing

$95 per month
Plans start from $95 per month, and go up to $1000 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.6 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • It's very easy to use such overall. No complications or obstacles while creating referral campaigns for my business.
  • The software is really easy to use and I can have multiple campaigns which allows me to build customized referral programs for different clients without needing a developer to help me.
  • Referral Factory allows us to run multiple referral programs all at the same time. The tracking dashboard gives us a clear view of each of all our different referral programs and which one is working better. We were also able to integrate our referral program with our Salesforce CRM making it that much easier to chase referral leads and close new sales fasters.
  • I really liked the demo call as the consultant, Jess, was helpful in showing me the ins and outs of referral marketing. Since I’m not a marketer, this was very useful.
  • As a marketer I liked that you could build a 100% working referral program without any coding. A lot of the other tools you have to install scripts etc. Oh and also the branding options are good too - everything can be customised.

Cons

  • No cons. It has east to use interface which allows you to be flexible with your campaign customization.
  • I have been using the software for a few months now and haven't had any issues with it so far.
  • Only that you can’t enable sharing direct to Instagram.
  • I haven’t had any major problems so far but it would be great if there were more resources available on how to run referral marketing in the field of education. It’s all been a steep learning curve but I’m glad it’s working!
  • So far nothing - we have been using the basic plan for last 6 months.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Hello Referrals
United States
helloreferrals.com

Company Information

Referral Factory
Founded: 2020
Netherlands
referral-factory.com/

Alternatives

Alternatives

YoRefer

YoRefer

Subpixel Software Ltd
OSI Affiliate Software

OSI Affiliate Software

Omnistar Interactive
Referral Rock

Referral Rock

Referral Rock Software

Categories

Referral Supported

Categories

Affiliate Supported

Affiliate Program is an exciting opportunity for marketers, entrepreneurs, and content creators to earn commissions by promoting one of the leading referral marketing platforms. As an affiliate, you can leverage your audience and network to generate income while helping businesses streamline their referral programs.

Brand Advocacy Supported
Customer Advocacy Supported
Lead Generation Supported

Looking to boost your customer base and increase revenue? Referral Factory makes lead generation simple and effective by leveraging the power of word-of-mouth marketing. With our platform, you can create fully automated referral programs that turn your existing customers into brand advocates—generating high-quality leads on autopilot!

Referral Supported

The word "referral" refers to the act of directing someone to a person, business, or service, usually with a recommendation or endorsement. In a business context, it typically means when a satisfied customer or individual recommends a product, service, or company to someone else.

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Not Supported
Referral Tracking Supported
Rewards Management Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Not Supported
Commission Management Not Supported
Contest Management Not Supported
Coupon Management Not Supported
Email / Newsletter Communication Supported
Fraud Detection Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Not Supported
Social Sharing Supported

Customer Advocacy Features

Advocate Management Not Supported
Campaign Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Gamification Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Not Supported
Social Engagement Not Supported

Lead Generation Features

Contact Discovery Not Supported
Contact Import/Export Not Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Not Supported

Integrations

Axis LMS Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Make Not Supported
Pipedrive Not Supported
Salesforce Not Supported
ServiceTitan Not Supported
Shopify Not Supported
Stripe Not Supported
Zapier Not Supported
Zoho CRM Not Supported
monday AI work platform Not Supported

Integrations

Axis LMS Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Make Supported
Pipedrive Supported
Salesforce Supported
ServiceTitan Supported
Shopify Supported
Stripe Supported
Zapier Supported
Zoho CRM Supported
monday AI work platform Supported
Claim Hello Referrals and update features and information
Claim Hello Referrals and update features and information
Claim Referral Factory and update features and information
Claim Referral Factory and update features and information