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About

HealthRide is NEMT scheduling and dispatch software that does the planning for you, with an AI assistant that books rides when you ask. It's for non-emergency medical transportation companies, from one van to large fleets. Ryder Go plans your whole day in one click, around time windows, vehicle capabilities and driver availability. You look it over, then apply it. Ryder AI also makes changes when you ask, with your OK. Dispatchers see the whole day on one board, with drag-and-drop assignment. Drivers run trips step by step in an iPhone and Android app that keeps working without cell service. MTM, Alivi and Sentry trips show up on your board on their own. Standing orders and will-call returns are built in. Turn completed trips into invoices, with pay-online links and saved cards. $59 per vehicle per month covers every feature. No setup fees, no per-ride fees, no contracts. Real people who know NEMT guide your onboarding. Screenshots show demo data.

About

Tobi's NEMT Software stands as a testament to modern technological advancements in the transportation sector. Its robust Dispatch and Scheduling system ensures optimal utilization of resources, while the Billing module simplifies financial processes, reducing overheads and potential errors. The innovative Routing feature guarantees that every ride is the most efficient, saving time and fuel costs. Additionally, with continuous updates and support, Tobi remains adaptive to the ever-evolving demands of the industry. So, whether you're taking your first steps in the transport business or looking to revolutionize an existing system, Tobi offers the tools and flexibility to drive your success forward.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Non-emergency medical transportation (NEMT) companies: ambulatory, wheelchair and stretcher transportation, from one van to large fleets

Audience

Organizations that need a NEMT solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$59
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per vehicle/month
Standard: $50 per vehicle/month | Trip x $0.10/Trip
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Tobi Cloud has been a game-changer for our NEMT operations. What I really like is the platform's smart automation—from dispatching and trip scheduling to real-time driver tracking and intelligent routing. The UI is clean, intuitive, and makes onboarding easy even for non-tech-savvy staff. Their reporting and billing system is accurate and integrates well with Medicaid and private payers, which saves us hours weekly. The customer support team is highly responsive and knowledgeable. Regular updates show they genuinely listen to customer feedback and continuously evolve the platform.
  • Dispatching and Scheduling: One of the strongest aspects of Tobi Cloud is its dispatching and scheduling feature. The software is designed to streamline these tasks, making it easy to match vehicles and drivers with the needs of our clients. The real-time updates allow for seamless operations and quick decision-making. User Interface: The interface is simple, clean, and easy to navigate, making it user-friendly even for new employees. It reduces training time, which is an advantage in the fast-paced transportation industry. Cloud-Based: Being a cloud-based system, it enables remote access from anywhere, which offers flexibility to our team and enhances productivity.
  • Tobi Cloud offers Affordable price, Great user experience, Seamless onboarding, Saves a ton of time and improved our overall process.
  • Our drivers and vehicles are all visible in real-time. Texts and notifications are sent directly to passengers, with a link that allows them to see the driver on a map...great software!
  • We love their automated features like claims submission, scheduling, and dispatching. Tobi Cloud user interface is also easy to use and saves lots of time and money.

Cons

  • Initial setup took a bit longer than expected, especially configuring payer integrations.
  • Customer Support: Although the customer support team is generally helpful, there are occasions when their response time could be improved. A faster and more efficient service would make a difference, especially during peak operation hours.
  • Using this software for last 6 months and we didn't find any cons.
  • It will take some time to understand all the features of the software fully.
  • They are not providing a free demo right now other than this no cons.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HealthRide
healthride.app

Company Information

Tobi
Founded: 2018
United States
tobicloud.com

Alternatives

No Alternatives

Alternatives

WellRyde

WellRyde

Modivcare

Categories

NEMT Supported

Categories

NEMT Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Not Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Fuel Management Not Supported
Import / Export Data Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Supported
Order Management Not Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Not Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

No info available.

Integrations

No info available.
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