Health DeskKeona Health
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OneAdvanced Clinical Decision SupportOneAdvanced
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Related Products
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About
Connect your team with patients across the entire healthcare journey, from scheduling to triage to follow-up. Health Desk improves the patient access experience, grows revenue, and raises utilization. Go in-depth with our Solution Overview. Safety features at every touchpoint. Telehealth carries inherent risks that must be carefully considered. Give patients, non-clinical staff, and clinical staff clear decision support before they take a potentially dangerous action. Guide patient flow and automate tedious tasks with flow tools. The patient workspace and staff workspaces are beautiful, guided tools for quickly and safely performing all the steps needed to resolve patient requests: from scheduling to triage and referrals, and more. Training support staff has never been so simple.
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About
OneAdvanced Clinical Decision Support is a healthcare solution designed to deliver fast, accurate, and safe patient triage across multiple care settings. It supports telephone and digital assessments within ambulance services, GP practices, clinical assessment services, out-of-hours care, and national triage systems. The platform enables clinicians and call handlers to assess patient acuity efficiently using conversational, structured question flows. With products like TeleAssess, FirstCall Core, FirstCall Lite, and Patient, the solution adapts to different clinical and operational needs. Patients can also self-assess on mobile devices, allowing services to prioritize urgent cases effectively. The system is built on over 25 years of clinical safety evidence and is maintained with regular updates by in-house clinicians. Integrated with existing healthcare systems, it helps ensure timely intervention and consistent triage decisions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Clinics looking for an patient scheduling platform
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Audience
OneAdvanced Clinical Decision Support is designed for healthcare providers, NHS services, call centers, and clinical teams responsible for delivering safe, efficient patient triage and assessment
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKeona Health
United States
www.keonahealth.com
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Company InformationOneAdvanced
Founded: 2008
United Kingdom
www.oneadvanced.com/products/clinical-decision-support/
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Categories |
Categories |
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Appointment Reminder Features
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Appointment Scheduling Features
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Healthcare CRM Features
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Medical Scheduling Features
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Patient Engagement Features
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Telemedicine Features
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing
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Integrations
Active Directory
AdvancedMD
Microsoft Dynamics 365
Salesforce
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