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About

Harmonix AI offers an intelligent, omnichannel communications and productivity layer designed to live inside your CRM/ERP, unifying phone calls, WhatsApp, email, LinkedIn, SMS, and meetings into a single inbox and automatically logging everything, including recordings, transcriptions, and documents. It uses artificial intelligence to surface insights, suggest tasks, generate summaries, automate follow-ups, and deploy “AI agents” that can execute workflows such as routing voicemails, sending documents, scheduling meetings, or detecting churn risks. Harmonix AI emphasizes no heavy integration work: it connects directly to popular systems and supports habits you already have, while bringing business-critical intelligence such as objection detection, forecasting insights, conversational analytics, and unified performance tracking across leads and customers.

About

Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales-driven organizations and customer-facing teams searching for a tool to manage multi-channel interactions and centralize conversation data, automate workflows and gain actionable intelligence

Audience

Businesses and agencies managing customer sales conversations on Instagram, WhatsApp Business and Messenger.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Harmonix
Founded: 2019
Spain
www.harmonix.ai/

Company Information

Instant Reply
www.instantreply.co

Alternatives

Alternatives

Categories

AI Sales Agents Supported
AI Sales Tools Supported

Categories

AI Sales Agents Supported
Conversational AI Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
LinkedIn Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
SAP Cloud Platform Supported
Salesforce Supported

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported
LinkedIn Not Supported
Microsoft Dynamics 365 Not Supported
NetSuite Not Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
Claim Harmonix and update features and information
Claim Harmonix and update features and information
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Claim Instant Reply and update features and information