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About

Full Experience Management Platform (XMP) for IT and Experience Level Agreements. Our customers have made on average 26% improvement in productivity. We measure the happiness and productivity of more than 1,000,000 employees in over 130 countries. Knowing what experiences your employees are having already today, is critical. Getting high volumes of Experience Data continuously and combining it with your Operational Data is the key. Sharing Experience Data with colleagues, partners, vendors and stakeholders in real-time, will help you to co-operate to reach common goals. From gut feelings to data-driven decision making, an experience-driven IT department is created. From SLAs to XLAs. With everyone focused on the same goal, outcomes can be achieved and success celebrated. Our customers have been able to improve productivity by 26 %. Shaping the future with technology leaders.

About

Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT departments interested in a full experience management platform solution to optimize employee productivity

Audience

Companies that want to learn and improve experiences of employees and customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HappySignals
Founded: 2014
Finland
www.happysignals.com/leading-experience-management-platform-for-it-happysignals

Company Information

InMoment
Founded: 2002
United States
inmoment.com

Alternatives

Alternatives

OpenText CEM

OpenText CEM

OpenText

Categories

Categories

Customer Feedback Supported
Market Research Supported
NPS Supported
User Research Supported

Integrations

ServiceNow Supported
AccessOwl Not Supported
Adobe Marketo Engage Not Supported
Allego Not Supported
Contentsquare Not Supported
Facebook Not Supported
Foursquare Not Supported
Glassdoor Not Supported
Google Business Profile Not Supported
Graphite Connect Not Supported
Instagram Not Supported
Interstage Supported
Lexer Not Supported
Nova Supported
PULSE Software Not Supported
QEval Not Supported
Twilio Not Supported
Voxpopme Not Supported
X (Twitter) Not Supported

Integrations

ServiceNow Supported
AccessOwl Supported
Adobe Marketo Engage Supported
Allego Supported
Contentsquare Supported
Facebook Supported
Foursquare Supported
Glassdoor Supported
Google Business Profile Supported
Graphite Connect Supported
Instagram Supported
Interstage Not Supported
Lexer Supported
Nova Not Supported
PULSE Software Supported
QEval Supported
Twilio Supported
Voxpopme Supported
X (Twitter) Supported
Claim HappySignals and update features and information
Claim HappySignals and update features and information
Claim InMoment and update features and information
Claim InMoment and update features and information