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About

The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more! Capture emotions here and now. Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action. Transform your business with real-time customer insights. If you’d like to learn more about our Smiley feedback solution and how it can work for your specific business needs, we’re here to help. HappyOrNot enhances your customer experience, uncovers issues and presents ways to fix them. Let the feedback flow in and share it across the organization and inspire service excellence. It’s one of those things that simply work. Our Success Services give you the tools and best practices to transform your organization. A successful analytics tool is fun to use and provides accurate predictions and real-time insights.

About

eSmiley is a digital food safety and compliance software designed to help professional kitchens and food service operations simplify and standardize safety and waste management processes. It digitalizes safety and compliance registration, self-monitoring, and control workflows so kitchens can maintain consistent, efficient food safety practices and meet regulatory standards. It includes tools for HACCP management, risk analysis, automatic temperature monitoring, food waste measurement, advanced analytics, and dashboard reporting to track food waste sources and improve sustainability and cost efficiency. eSmiley also supports features such as nutrition calculation, labeling, audit planning, cleaning plans, and menu and purchasing management, all updated according to current food regulations. With its unified digital system, eSmiley replaces paper-based processes with automated checklists, monitoring, and documentation to reduce manual workload and enhance compliance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses in need of a solution to turn customer reactions into profitable actions

Audience

Professional kitchen operators and food service managers who need a unified digital software to manage food safety, compliance, and food waste efficiently

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HappyOrNot
Finland
www.happy-or-not.com/en/

Company Information

eSmiley
Founded: 2007
Denmark
www.esmiley.com

Alternatives

ViewPoint

ViewPoint

ViewPoint Feedback

Alternatives

HappySat

HappySat

Invarosoft
FoodSafety HQ

FoodSafety HQ

Toradigm Pty Ltd
FeedbackNow

FeedbackNow

Forrester Research

Categories

Customer Feedback Supported

Categories

Food Safety Supported

Integrations

Android Not Supported
Apple iOS Not Supported
Axis LMS Supported

Integrations

Android Supported
Apple iOS Supported
Axis LMS Not Supported
Claim HappyOrNot and update features and information
Claim HappyOrNot and update features and information
Claim eSmiley and update features and information
Claim eSmiley and update features and information