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About

The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more! Capture emotions here and now. Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action. Transform your business with real-time customer insights. If you’d like to learn more about our Smiley feedback solution and how it can work for your specific business needs, we’re here to help. HappyOrNot enhances your customer experience, uncovers issues and presents ways to fix them. Let the feedback flow in and share it across the organization and inspire service excellence. It’s one of those things that simply work. Our Success Services give you the tools and best practices to transform your organization. A successful analytics tool is fun to use and provides accurate predictions and real-time insights.

About

Capture feedback in seconds, plan roadmaps, and share product updates,all within a user-friendly and affordable platform. A seamless feedback management process was created for high-growth teams. Create a unified feedback collection process for your entire team that ensures no customer insights slip between the cracks. Stories in UserVitals are collections of insights and feedback from different platforms. Gain a deeper understanding of your user needs, evaluate feature requests, and tailor your solutions accordingly. Improve alignment and transparency across your team with a road mapping tool that organizes, visualizes, and tracks a project's progress in real-time. Filter and group users and analyze cohort numbers. Inform your customers about new product changes made based on their feedback. Your team is making great product changes. Make sure your customers can see them. Introducing changelogs and custom widgets. Involve users in every step of your product improvement.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in need of a solution to turn customer reactions into profitable actions

Audience

Teams and businesses seeking a solution to capture feedback, plan roadmaps, and share product updates

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HappyOrNot
Finland
www.happy-or-not.com/en/

Company Information

UserVitals
United States
www.uservitalshq.com

Alternatives

ViewPoint

ViewPoint

ViewPoint Feedback

Alternatives

HappySat

HappySat

Invarosoft
FeedbackNow

FeedbackNow

Forrester Research

Categories

Customer Feedback Supported

Categories

Integrations

Asana Not Supported
Axis LMS Supported
Crisp Not Supported
Crisp Not Supported
Discord Not Supported
Gmail Not Supported
Google Chrome Not Supported
Headway Not Supported
Help Scout Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Productboard Not Supported
Shortcut Not Supported
Slack Not Supported
Trello Not Supported
Zapier Not Supported

Integrations

Asana Supported
Axis LMS Not Supported
Crisp Supported
Crisp Supported
Discord Supported
Gmail Supported
Google Chrome Supported
Headway Supported
Help Scout Supported
Intercom Supported
Jira Supported
Linear Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Productboard Supported
Shortcut Supported
Slack Supported
Trello Supported
Zapier Supported
Claim HappyOrNot and update features and information
Claim HappyOrNot and update features and information
Claim UserVitals and update features and information
Claim UserVitals and update features and information