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About

Hapax is a purpose-built, native AI platform designed specifically for banks and credit unions, transforming how financial institutions access knowledge, execute workflows, and operate in highly regulated environments. Unlike generic AI tools layered onto legacy systems, Hapax is built from the ground up as a single-tenant solution that integrates directly with an institution’s internal data, documentation, and processes, creating a fully customized “Intelligence Core” unique to each organization. It leverages over a decade of proprietary financial data, including thousands of documents, conversations, and regulatory materials, to deliver accurate, context-aware insights and responses tailored to industry requirements. It combines generative AI with multi-agent workflows capable of automating complex, institution-specific operations such as compliance validation, fraud detection, policy creation, and decision support, while maintaining strict governance and auditability.

About

interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks and credit unions that need a secure, AI-driven system to automate operations, manage compliance, and leverage institutional knowledge at scale

Audience

interface.ai is designed for credit unions and community banks seeking to reduce costs, improve security, and deliver personalized 24/7 member experiences through AI-powered automation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2.50 per credit
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hapax
Founded: 2024
United States
www.askhapax.ai/

Company Information

interface.ai
Founded: 2016
United States
interface.ai

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
FraudXchange

FraudXchange

ThreatAdvice
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Integrations

Fiserv
HubSpot CRM
Model Context Protocol (MCP)
Salesforce
Slack

Integrations

Fiserv
HubSpot CRM
Model Context Protocol (MCP)
Salesforce
Slack
Claim Hapax and update features and information
Claim Hapax and update features and information
Claim interface.ai and update features and information
Claim interface.ai and update features and information