Hantera_ vs. ShipMonk Comparison


Hantera_ Hantera AB	ShipMonk	+	+
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About Hantera_ is the commerce operations platform for brands that know the experience after the sale is where loyalty is won. After checkout, the customer is no longer shopping; they are waiting for confirmation, delivery, tracking, and help if something goes wrong. Hantera_ helps you keep that promise. It prevents avoidable issues before they become support tickets: late deliveries, stock errors, delayed refunds, and unclear return eligibility. When something still breaks, Hantera_ gives your team the full order context, customer history, and brand-aligned recovery options to fix it properly, so a problem becomes proof that you keep your promises. Under the hood, Hantera_ brings your ERP, eCommerce, POS, and support systems into one connected reality, automates the predictable parts of operations, and puts AI alongside your people, augmenting judgment rather than replacing it. Fewer broken promises. Faster recovery. More repeat customers.	About Your E-commerce Growth Partner: ShipMonk Fulfillment Services Since 2014, ShipMonk has empowered omni-channel brands across North America and Europe to stress less and grow more. We're more than a 3PL; we're your dedicated e-commerce growth partner, delivering faster click-to-delivery, real-time inventory visibility, and custom fulfillment solutions for seamless business expansion. Our merchant-first approach and proprietary fulfillment tech put you in control. Headquartered in Fort Lauderdale, FL, ShipMonk proudly operates 12 cutting-edge fulfillment centers with over 2,000 team members across the US, Canada, Mexico, U.K., and Czech Republic. As America's fastest-growing third-party logistics (3PL) provider, we specialize in accelerating sustained growth for DTC, B2B, and retail fulfillment brands of all sizes and verticals. Partner with ShipMonk for scalable e-commerce fulfillment and unlock your global potential.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience E-commerce leaders, operations teams, customer service and CX leaders, and IT teams at brands that need to manage orders, fulfillment, returns, refunds, and customer recovery across connected systems.	Audience ShipMonk works with clients of all sizes across all verticals. Our 3PL serves DTC ecommerce businesses and brands seeking B2B retail distribution and omnichannel fulfillment.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €1000/month Free Version Not Supported Free Trial Not Supported	Pricing At ShipMonk, the goal is to create customer-facing, forward-thinking solutions that challenge long-static logistics standards, evolve with the ecommerce landscape, and make fulfillment user-friendly for brands of all sizes so they can focus on growth. With this in mind, the technology ShipMonk develops is free of charge to clients. In terms of fees for 3PL fulfillment services, these vary by client, as every business has unique needs in terms of inventory, shipping, slotting, etc. That being said, the general pricing structure is as such: ShipMonk's minimum pick and pack fee is $250/month. There are no restrictions when it comes to the size of clients they work with, but the minimum cost does cover running each account on the ShipMonk platform, and account support. First item pick fee per order is $3.00. Additional item pick fee per order is $0.75. Promotional inserts cost $0.20 per order. Item returns processing is $2.00 plus $0.50 for each additional return item in an order. Special services (fulfillment services outside of your usual monthly plan) have their own pricing: $45/man-hour in general, container unloading ($300 per 20' container and $500 per 40' container), packaging materials ($0.15 - $2.00). Storage fees depend on bin size. Small bins are $1 per month, Medium bins are $2 per month, Large bins are $3 per month, X-Large bins are $4 per month, and Pallets are $25 per month. Contact ShipMonk’s Client Success team directly for a custom quote on these, or any other specific needs. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Hantera AB Founded: 2023 Sweden www.hantera.io	Company Information ShipMonk Founded: 2014 United States www.shipmonk.com
Alternatives ChannelApe	Alternatives Cahoot
IBM Sterling Intelligent Promising IBM	ShipBob
Carriyo	Flowspace
ID Logistics	ShipWise
Route View All	ShipStation View All
Categories Order Management Supported	Categories Inventory Management Supported Order Fulfillment Supported Order Management Supported Shipping Supported Warehouse Management Supported
Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported	Order Management Features Back Order Management Supported Catalog Management Not Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported Show More Features Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Supported Inventory Optimization Supported Kitting Supported Manufacturing Inventory Management Not Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Not Supported Warehouse Management Supported Order Fulfillment Features Choose Shipping Service Supported eCommerce Integration Supported Global Shipping Supported Inventory Management Supported Multi-Channel Support Supported Order Management Supported Production Logistics Not Supported Recycling Not Supported Returns Management Supported Supply Chain Management Not Supported Shipping Features Air Shipping Supported Bills of Lading Supported Container Shipping Supported Freight Shipping Supported Ground Shipping Supported Import / Export Supported Ocean Shipping Supported Parcel Shipping Supported Quotes / Estimates Supported Shipment Tracking Supported Warehouse Management Supported Warehouse Management Features 3PL Management Supported Barcoding / RFID Supported Category Customization Not Supported Channel Management Not Supported Demand Planning Not Supported Inventory Management Supported Location Control Supported Order Management Supported Purchasing Supported Quality Control Supported Receiving / Putaway Management Supported Returns Management Supported Shipping Management Supported
Integrations PayPal Supported Shopify Supported Adobe Commerce Not Supported Cin7 Inventory Management Not Supported Cratejoy Not Supported Ecwid Not Supported Extensiv Order Manager Not Supported Gorgias Not Supported Loop Returns Not Supported ReturnPro Not Supported Returnly Not Supported SellerActive Not Supported ShipStation Not Supported Shopify Plus Not Supported SureDone Not Supported Walmart Not Supported Wish Not Supported WooCommerce Not Supported Zendesk Supported eBay Not Supported Show More Integrations View All 9 Integrations	Integrations PayPal Supported Shopify Supported Adobe Commerce Supported Cin7 Inventory Management Supported Cratejoy Supported Ecwid Supported Extensiv Order Manager Supported Gorgias Supported Loop Returns Supported ReturnPro Supported Returnly Supported SellerActive Supported ShipStation Supported Shopify Plus Supported SureDone Supported Walmart Supported Wish Supported WooCommerce Supported Zendesk Not Supported eBay Supported Show More Integrations View All 65 Integrations
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