HaloPSA vs. RangerMSP Comparison


HaloPSA Halo Service Solutions	RangerMSP	+	+
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About HaloPSA is a modern and intuitive Professional Services Automation (PSA) solution, designed for Service Providers. With HaloPSA’s cloud platform, manage your entire business, modernise your customer experience and automate your service. As an all-inclusive platform, take advantage of all the features including Billing, Project Management, Reporting, time tracking and much more. Furthermore, take advantage of over 50 integrations to centralise your systems. Overall, HaloPSA is trusted by 100,000+ teams from 50+ countries, including global organisations such as Atos, NEC and Gijima.	About Affordable, On-Premise PSA Software for Small to Mid-Sized IT Services Providers and MSPs. RangerMSP makes running your IT services business easy, fast and secure. Focus on delivering great customer service, winning more sales and growing your business. RangerMSP is simple and intuitive. Installation is quick and you can be up and running in minutes! Minimal training is required, it just works. You will be surprised how much it will help you track and stay on top of things in a very short time. RangerMSP has been automating IT services businesses and managed services providers since 2004, and has evolved based on actual user feedback. This is how we have been shaping the software to be exactly what you need. All your data is stored on a server that you own – whether on premise or in the cloud. You can control the security level, have direct database access for external reporting and use our advanced API. The database is open and the data is yours. Forever.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Service Providers	Audience Small to mid-sized IT service providers and MSPs
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $35 per user per month Free Version Not Supported Free Trial Supported	Pricing $49.95 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Modern and fluid interface, huge array of features and integrations, great support and constant regular and ongoing development at a very competitive price. The product is rather new, compared to other PSA products in the market. That does not stop it from being very complete in what it does. It includes a lot of features out of the box, and has a lot of integrations and API access to expand it even further. And when you have a suggestion that might help all of their customers, they will not hesitate to talk to you about it and implement it into the software. Great product, great consultancy! The interface is fast and being browser based is very good at being able to undo mistakes i make when working quickly in a high pressure environment. The layout is simple and clean but very effective and the ability to drag and drop is a nice touch which speeds things up. Support is generally excellent and always able to assist when i need to create a custom report at short notice. the reporting suite is also very good. You will benefit from investing as much time as possible to tailor your needs. It seems like the platform is constantly being developed and regular updates are provided which are relatively simple to follow as well. Having used several other ticket solutions in the past, i found Halo to be head and shoulders above the rest. HaloPSA is a flexible tool that works out of the box, but can be expanded to integrate with many other systems from Accounts apps like Sage and Xero to RMM tools like NinjaRMM and Datto. The support team and developers are excellent - always quick to respond to email or phone support with the fix there and then - if if a change, escalated and actioned promptly. Everything from a simple additional report to helping with a full database restore (due to our mistake) is handled professionally and in a friendly manner. Cons Can be tricky to get everything setup the way you want on your own but this is the case with any decent and comprehensive PSA system. Guided PS would be a good idea to make sure you get the best out of it. I personally wouldn't call anything a con in my experience with HaloPSA. If I were forced to call something out, it would be that you really require some consultancy to get the most out of your product. But honestly, that's with a lot of tools if you want to make the best out of their product. The only limitations i have is my own lack of time to develop our use of Halo... The product offers everything we need as an MSP at the moment. Development is fast - we struggle to keep up with the updates on our on-premise setup. That said, Halo support our version without pause and upgrades don't take long to complete, they just need to be done with the system offline.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Halo Service Solutions Founded: 1994 United Kingdom halopsa.com	Company Information RangerMSP Founded: 2004 Israel www.rangermsp.com
Alternatives SuperOps	Alternatives Press Ranger
Atera	Ranger
Vivantio	Ranger
Vight	PageRangers
Thread Thread Magic View All	Security Rangers View All
Categories MSP Supported Professional Services Automation Supported	Categories MSP Supported Professional Services Automation Supported
MSP Features Backup Management Not Supported Billing & Invoicing Supported CRM Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Not Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Supported Remote Systems Monitoring Not Supported Scheduling Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Supported CRM Supported Document Management Supported Portfolio Management Supported Project Management Supported Proposal Generation Supported Quote Management Supported Resource Management Supported Time & Expense Tracking Supported
Integrations Microsoft 365 Supported QuickBooks Online Supported Xero Supported Azure DevOps Server Supported BeeCastle Supported Dropsuite Supported FlexPoint Supported NinjaOne Supported PagerDuty Supported RateYourCyber Supported RingCentral RingEX Supported Sage 300 Supported Sage Accounting Supported ScalePad Lifecycle Insights Supported ScalePad Lifecycle Manager Supported Splunk Enterprise Supported Strety Supported TeamViewer Supported ThreatLocker Supported Show More Integrations View All 71 Integrations	Integrations Microsoft 365 Supported QuickBooks Online Supported Xero Supported Azure DevOps Server Not Supported BeeCastle Not Supported Dropsuite Not Supported FlexPoint Not Supported NinjaOne Not Supported PagerDuty Not Supported RateYourCyber Not Supported RingCentral RingEX Not Supported Sage 300 Not Supported Sage Accounting Not Supported ScalePad Lifecycle Insights Not Supported ScalePad Lifecycle Manager Not Supported Splunk Enterprise Not Supported Strety Not Supported TeamViewer Not Supported ThreatLocker Not Supported Show More Integrations View All 8 Integrations
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