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About

Haletale is property management software for property managers operating portfolios of 50+ doors across single-family rentals, multi-family buildings, commercial properties, mixed-use buildings, student housing, coliving, and affordable housing. The platform automates rent collection, leases, maintenance, accounting, reporting, and tenant communication. Haletale serves property managers across Canada, the US, and parts of Europe with native support for Canadian payment rails (Interac e-Transfer, Zum EFT, Payload) and US rails (ACH, Stripe, Payload).

About

IDprop provides a comprehensive, scalable, cloud-based property management solution with multiple fraud risk mitigation controls. Each client has their own database and encryption key. Pick only the modules required. We cover the full spectrum of Property Management: Commercial, Retail, Industrial, Self-Storage, Residential, Single & Multi-Family, Affordable Housing, Community Associations and Student Housing. Key Features * Security & Fraud Risk Mitigation: Your own database, encryption key & key-based 2-FA that is close to hack-proof * Accounting (GL, AP, AR, Trial Balance, Aging) * Invoicing & Online Payments * Comprehensive Maintenance & Fraud Controls * Compliance * Transaction Management * Arrears Management * CRM, Encrypted Messaging, Manage Leads & Vacancies * Surveys * E-Signing, Onboarding, Tenant Screening with Biometric ID Verification * Document Management * Project Management & Gantt Charts * Real-Time Reports * 10 Dashboards * Valuations

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Property management companies

Audience

Property Managers, Storage Managers, Concierge, Property Owners, Community Associations, REITs, Investment Funds

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$64 per month
Haletale starts at $265 for 100 units at their most popular growth plan.
Free Version Not Supported
Free Trial Supported

Pricing

£0.75/unit/month
Billed per unit per month and by number of modules chosen. Select only the modules required and add on more functionality at any future date.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I use a number of modules: Projects, Document Management, CRM and CMS. The platform is all integrated so data automatically links throughout the system. In a previous firm the Enterprise Document Management solution was difficult to use and sluggish - sharing files with external parties was very difficult. Now managing all sorts of documents with teams and clients is a breeze and search is really fast. Building beautiful content with the CMS is very quick and simple. The CRM holds all message threads so at a glance we can manage relationships.
  • My team's key focus is operational efficiency and analytics to support sales, which are very dependent on process automation. Since using IDprop we have strengthened customer retention as well as various efficiency ratios. We also liked the fact they listened and were willing to customise analytics for our needs.
  • Maintenance management has now been streamlined. Owners and tenants can request work orders, which we accept or reject. Booking external suppliers is extremely well done. We select time frame, job types and payment preferences and only get shown the top 3 lowest cost suppliers. The system calculuates all those hidden fees to make sure we only view suppliers with rates already approved. Suppliers can accept jobs, add parts and we approve parts before the jojb starts with automated supplier invoicing. The supplier confirms if they suspect tenant damage as well. Tenants and owners can give feedback. There are many controls built into the system, which reduces a large proportion of our workload meaning less admin staff to run our business.
  • Working in business development seeing lead contact details doesn't cut it. I need depth: Precise requirements of each lead. IDprop nailed this. Tenants select preferences from a huge number of options. Tenants enter precise requirements: not only location and RSF, but for Commercial they can enter lot size, if they need building class, on-site maintenance or concierge. Industrial tenants can select lot size, minimum docks and clear height. Retail clients can state is they need break points while Residential have maybe 30 options like close to transport, AC, pool, gym, garden, balcony, parquet etc. When vacancies arise we select property and get a list of all matches and when a tenant calls we select tenant and view their matches in seconds. Detailed reporting lets us services owners much better than before.
  • I manage residential and self-storage properties efficiently and easily with this software. Vacancy and lead searches are powerful tools while most of the hard work behind maintenance management is now automated. I am only shown approved suppliers and approve all spare parts before an order is finalised to ensure we keep a lid on budgets and avoid nasty surprises. With invoices based on system pricing this also saves our accounting dept. time. The CRM feature is very handy and to check tenants are satisfied, we have access to unlimited surveys.

Cons

  • Email templates for newsletters are missing but will come in the next version.
  • No tool to post property listings on property sites.
  • Not sure. The main features we needed were already in place.
  • There is no feature that automates posting new properties for rent on 3rd party websites/social media.
  • A map layout of each storage unit would have been nice but I'm told they're rolling this out in the next version, which means they listen to user requests.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Haletale
Founded: 2022
Canada
haletale.com

Company Information

IDprop
Founded: 2018
United Kingdom
prop.idcheck.tech

Alternatives

Alternatives

Story by J.P. Morgan

Story by J.P. Morgan

JPMorgan Chase
Yardi Voyager

Yardi Voyager

Yardi Systems

Categories

Categories

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Not Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Commercial Real Estate Features

Brand Management Supported
Cash Flow Analysis Supported
Critical Date Alerts Supported
CRM Supported
Deal Management Supported
For Appraisers Supported
For Brokers Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Supported
Strategic Planning Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Not Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Supported
Move-In / Move-Out Wizard Supported
Multi-Location Supported

Integrations

Stripe Supported
ACH Payments Supported
CSG Forte Not Supported
DocuSend Supported
Forte Not Supported
QuickBooks Accountants Supported
Stripe Billing Not Supported
Twilio Supported

Integrations

Stripe Supported
ACH Payments Not Supported
CSG Forte Supported
DocuSend Not Supported
Forte Supported
QuickBooks Accountants Not Supported
Stripe Billing Supported
Twilio Not Supported
Claim Haletale and update features and information
Claim Haletale and update features and information
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Claim IDprop and update features and information