Related Products
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About
Blazing fast real-time collaboration breaks the space between members. Change notification keeps everyone posted. Team workspace for bird’s-eye view over all team documents. Shared templates keep format and styling consistent. Granular note permission settings and private image storage give you full control over how and with whom you share. Technical document, UML chart, math formula, data visualization, even slide deck – All portable. Manage documentation with the Git workflow, decentralize the editing and storage, centralize the final documents. Access your notes with hotkey-invoked browser extension. One-click export notes to use HackMD in VSCode. Version controlling your documents with your favorite GitHub workflow. Capture your thoughts and stay in the flow with hotkey-invoked browser extension.
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About
Knowledge Bases work best when you focus building out great self-serve content. HelpDocs comes packed with all the tools you need so you spend more time giving personalized support to customers who need it. We've worked on our search algorithm for years so you don't have to. Our search is typo tolerant and blazing fast to give customers accurate results in milliseconds. Showcase gives you a glimpse into what's possible with the HelpDocs platform. From online shops helping customers with shipments to software powering blockchain storage. A custom text editor, advanced caching, smart integrations, and SEO-focused templates mean your customers will find answers blazingly fast—and your customer support team will too. We're always pushing the limits by using the latest technology to create accessible, adaptable, and designed templates you don't have to touch. Or you can totally touch.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Real-time collaboration platform for companies wanting to collaborate on documentation with their team
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Audience
Knowledge Base software for companies
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$5 per user per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$25 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
|
Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHackMD
Founded: 2017
Taiwan
hackmd.io
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Company InformationHelpDocs
United Kingdom
www.helpdocs.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
Atonom
Not Supported
Crowdin
Not Supported
Desktop.com
Not Supported
Front
Not Supported
Hyperping
Not Supported
Nekton.ai
Supported
Pendo
Not Supported
Quickwork
Not Supported
Shift
Not Supported
Simpo
Not Supported
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Integrations
Atonom
Supported
Crowdin
Supported
Desktop.com
Supported
Front
Supported
Hyperping
Supported
Nekton.ai
Not Supported
Pendo
Supported
Quickwork
Supported
Shift
Supported
Simpo
Supported
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