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About

Blazing fast real-time collaboration breaks the space between members. Change notification keeps everyone posted. Team workspace for bird’s-eye view over all team documents. Shared templates keep format and styling consistent. Granular note permission settings and private image storage give you full control over how and with whom you share. Technical document, UML chart, math formula, data visualization, even slide deck – All portable. Manage documentation with the Git workflow, decentralize the editing and storage, centralize the final documents. Access your notes with hotkey-invoked browser extension. One-click export notes to use HackMD in VSCode. Version controlling your documents with your favorite GitHub workflow. Capture your thoughts and stay in the flow with hotkey-invoked browser extension.

About

Knowledge Bases work best when you focus building out great self-serve content. HelpDocs comes packed with all the tools you need so you spend more time giving personalized support to customers who need it. We've worked on our search algorithm for years so you don't have to. Our search is typo tolerant and blazing fast to give customers accurate results in milliseconds. Showcase gives you a glimpse into what's possible with the HelpDocs platform. From online shops helping customers with shipments to software powering blockchain storage. A custom text editor, advanced caching, smart integrations, and SEO-focused templates mean your customers will find answers blazingly fast—and your customer support team will too. We're always pushing the limits by using the latest technology to create accessible, adaptable, and designed templates you don't have to touch. Or you can totally touch.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Real-time collaboration platform for companies wanting to collaborate on documentation with their team

Audience

Knowledge Base software for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per user per month
Free Version Supported
Free Trial Not Supported

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HackMD
Founded: 2017
Taiwan
hackmd.io

Company Information

HelpDocs
United Kingdom
www.helpdocs.io

Alternatives

Alternatives

Craft

Craft

Craft Docs

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Atonom Not Supported
Crowdin Not Supported
Desktop.com Not Supported
Front Not Supported
Hyperping Not Supported
Nekton.ai Supported
Pendo Not Supported
Quickwork Not Supported
Shift Not Supported
Simpo Not Supported
elevio Not Supported

Integrations

Atonom Supported
Crowdin Supported
Desktop.com Supported
Front Supported
Hyperping Supported
Nekton.ai Not Supported
Pendo Supported
Quickwork Supported
Shift Supported
Simpo Supported
elevio Supported
Claim HackMD and update features and information
Claim HackMD and update features and information
Claim HelpDocs and update features and information
Claim HelpDocs and update features and information