Neigbrs by Vinteum

Neigbrs by Vinteum

Vinteum Software
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About

A delightful way to build your community's website for HOA. You’re in good company. Thousands of communities across the globe trust us to power their HOA, condo, and neighborhood websites. There are many reasons. We provide the easiest interface, an amazing customer success team, at the best price. We also constantly improve our HOA website builder, lead the industry in security, and listen intently to the HOAs who use our service. Residents register for accounts, which must be approved before becoming active. Restrict private information on your website however needed. Send beautifully formatted emails, instant text messages, or even mailed letters, right from your website—to everyone, or just specific people. Our designs have been professionally crafted for homeowners association websites, without clutter or confusing menus. Our setup wizard will guide you through the initial setup of your HOA website. It's incredibly easy to begin!

About

Neigbrs by Vinteum is a complete management solution built for Property Management Companies, Board Members, and residents who want better communication and efficient community operations. Our all-in-one platform empowers managers to oversee multiple portfolios while giving communities a branded website and mobile app that centralize every essential task. Streamline your workflow by managing finances, maintenance requests, documents, amenity bookings, and e-voting in one unified hub. Keep your entire portfolio informed through automated multichannel communication — including SMS, email, voice calls, and app push notifications — ideal for both routine updates and emergencies. Trusted across North America, Neigbrs by Vinteum offers intuitive tools, transparent workflows, and dedicated customer support that goes the extra mile. Simplify property management and community living — with technology that brings people together.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HOAs seeking a solution to build their community's website

Audience

Homeowners associations, condos, residents, board members, and property managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version
Free Trial

Pricing

$0.79/unit per month
We offer three plans, Basic, Standard, and Premium, designed to fit different budgets and needs. Pricing starts at $0.79/unit per month for communities with up to 100 units. Discounts are available for annual payments. Optional email accounts and custom domains are also available.

We provide full onboarding and training to help you bring your community online smoothly. This is a one-time fee, calculated based on the size of your community.
Free Version
Free Trial

Reviews/Ratings

Overall 2.5 / 5
ease 4.0 / 5
features 3.5 / 5
design 2.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Price and easy templates. Not much more positive to add. Sales reps were helpful enough, but after you go live, there is no accountability for product support.
  • The software is simple anyone to use to develop a website and there are enough features in the package to satisfy the needs of most simple community websites. The customer support is terrific and price is very attractive, a very good product for the price.

Cons

  • Their whole platform is easy and cheap... 10 people to the whole company..... but EVERYTHING on their platform backend is geared toward HOA Express managing and wanting your domain. Good luck if you keep it to yourself. Then if the site goes down... there is NO ONE to talk to. Product specialists stay behind an iron curtain. Front line phone people are hapless and helpless. No accountability as there is not ONE account rep.. just a "team." Think Comcast customer service in an endless do-loop.
  • Working with the member data and accounts is not as good as it should be. Most of the problems that I have encountered have been dealing with resident accounts and information. Also the software does not allow Admins enough capability to solve issues.

Pros & Cons from Real Users

Pros

  • -Simple, modern UI that’s easy for boards, managers, and residents to adopt -Strong communication tools that reduce back-and-forth and confusion -Fast onboarding and responsive support team -Consistent product improvements and openness to feedback -Helps centralize community operations in one place
  • Kindness, respect, helpful, promptness! So much more! Thank you Daniel for all you do and all the help you continue to give me!
  • -It's so easy to use, even for non-techies! -Really like the instant feedback on Service Requests and tracking features -Love the Survey feature -Affordable -Like that we can set times for things to be sent later -Reminders -Levels of people who can see different features, folders, files... -Room reservations
  • Exceptionally responsive and willing support. Easy to use once you get used to it. Good for service request tracking, which is our biggest use.
  • I researched several products before selecting this one. Though the cost was attractive, I was most interested in the key functions; I needed something that would serve as an easy-to-use communications platform with a just the right features, practical and not overwhelming.

Cons

  • -Worth spending a bit of time on initial setup to match your community’s workflows -Some advanced configurations may require guidance from support (which is helpful) -Best results come when you standardize processes internally (roles, approvals, messaging)
  • I’m very pleased, when I need assistance Daniel has always been there for me!.
  • Only thing so far that we've had trouble with is putting in times on the calendar. For some reason it's hard to do-you can't just type them in.
  • Lack of mobile app functionality and some functions are impractical - like social media that doesn't generate a message. People just don't hang out on Venteum like they do on Facebook.
  • The product is great. If I were to do this again I would hope to be a little more patient. I could have made the development process easier if I had studied the documentation first.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HOA Express
Founded: 2009
United States
www.hoa-express.com

Company Information

Vinteum Software
Founded: 2014
Miami, FL
vinteum.io

Alternatives

Neigbrs by Vinteum

Neigbrs by Vinteum

Vinteum Software

Alternatives

InstaPage HOA Websites

InstaPage HOA Websites

The Lazarus Group Internet Services

Categories

HOA

Categories

HOA Features

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

HOA Features

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Real Estate Property Management Features

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Integrations

QuickBooks Accountants
Zoom

Integrations

QuickBooks Accountants
Zoom
Claim HOA Express and update features and information
Claim HOA Express and update features and information
Claim Neigbrs by Vinteum and update features and information
Claim Neigbrs by Vinteum and update features and information