HENRI

HENRI

NAVAX
IQService

IQService

Quest Analytics
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About

HENRI is the modern platform for financial service providers, which is specially tailored to the work processes in the leasing, factoring and credit sectors - future-proof and always up-to-date with the latest technology. Planning, analysis, reporting and controlling enable us to react more quickly to flexible market conditions. The industry solution is fully integrated in Microsoft Dynamics 365 Business Central. All core processes for leasing, factoring, credit and purchase financing bundled in a single software. Optimal balance between standard software and individual development. Maximum flexibility through configurators for products, processes and documents. The platform is based on the standard ERP software Microsoft Dynamics 365 Business Central (formerly NAV) used worldwide. 60 employees at NAVAX specialize in financial services. The HENRI product will be further developed according to a strategic roadmap.

About

When customers and members need real help, they call to talk to a live person. IQService is the solution community banks and credit unions use to automate, track, and document customer interactions from the contact center and the branch. IQService is a memory resident toolbar that provides access to each feature within one or two mouse clicks. Our customers tell us this software is super easy to use. While non-intrusive to the calling process, it helps contact center and branch associates quickly get answers to complex customer questions. Want to see a consolidated view of customer balances, services and the overall relationship, NO Clicks. It is right on the toolbar. IQService raises the bar by providing core banking system integration. Maybe you are using Fiserv, Jack Henry, FIS, Finastra, or other core banking systems. IQService integrates with the core banking application and automates the call research process while at the same time documenting every inbound call.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Financial service providers looking for a software platform for leasing, credit, factoring and financing operations

Audience

Call center solution for companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

NAVAX
Founded: 1995
Austria
www.navax.com/en/

Company Information

Quest Analytics
Founded: 2001
United States
www.quest-analytics.com/iqservice-bank-crm-contact-center

Alternatives

Jack Henry Financial Crimes Defender

Jack Henry Financial Crimes Defender

Jack Henry & Associates

Alternatives

TASKE Contact

TASKE Contact

TASKE Technology
BusinessManager

BusinessManager

Jack Henry & Associates
Call Center Designer

Call Center Designer

Portage Communications

Categories

ERP Supported

Categories

ERP Features

Accounting Integration Not Supported
Accounting Management Not Supported
CRM Supported
Dashboard Not Supported
Distribution Management Not Supported
Enterprise Asset Management Not Supported
Financial Management Supported
HR Management Not Supported
Inventory Management Not Supported
Order Management Supported
Project Management Not Supported
Purchase Order Management Supported
Purchasing Not Supported
Reporting/Analytics Supported
Sales Management Not Supported
Supply Chain Management Not Supported
Warehouse Management Not Supported

Integrations

FIS Telephone Banking Not Supported
Fusion Phoenix Not Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Dynamics 365 Finance Supported
Microsoft Excel Supported
Microsoft Outlook Not Supported
Microsoft Visio Supported
SQL Server Supported

Integrations

FIS Telephone Banking Supported
Fusion Phoenix Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Dynamics 365 Finance Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Supported
Microsoft Visio Not Supported
SQL Server Not Supported
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Claim HENRI and update features and information
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