HCL BigFix AEX

HCL BigFix AEX

HCL Software
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About

HCL BigFix AEX is a part of the Autonomous Endpoint Management pillar under the HCLSoftware Intelligent Operations ecosystem. It is a Generative AI-driven agent assist solution that offers intelligent self-service support, comprehends employee requests, and perpetually refines its responses for enhanced employee experience.​ It is designed to revolutionize enterprise service operations. AEX's intelligence approach empowers organizations to deliver exceptional support experiences, streamline operations, and increase overall productivity.

About

ManageEngine Endpoint Central is built to secure the digital workplace while also giving IT teams complete control over their enterprise endpoints. It delivers a security-first approach by combining advanced endpoint protection with comprehensive management, allowing IT teams to manage the entire endpoint lifecycle, all from a single console. With automated patching across Windows, Mac, Linux and 1,000+ third-party applications, it ensures vulnerabilities are mitigated before attackers can exploit them. Its next-gen antivirus (NGAV) feature, powered by AI-driven behavioural detection, provides 24/7 protection against ransomware, malware, and zero-day threats. Endpoint Central further strengthens enterprise defenses with a broad set of security capabilities, including vulnerability assessment and mitigation, peripheral device control, data loss prevention, application control, endpoint privilege management, encryption with FileVault and BitLocker, and browser security.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking an AI powered employee experience platform for productivity and innvation

Audience

All Enterprises - large, mid & small sized are our potential customers. Several enterprises which have a sizeable IT department running Windows/Mac/ Linux machines are happy using ManageEngine Desktop Central

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$795.00/one-time
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HCL Software
United States
www.hcl-software.com/bigfix/aex

Company Information

ManageEngine
Founded: 1996
India
www.manageengine.com/products/desktop-central/

Alternatives

Alternatives

HCL BigFix

HCL BigFix

HCL Software
Freshservice

Freshservice

Freshworks
baramundi Management Suite

baramundi Management Suite

baramundi Software USA
TeamViewer DEX

TeamViewer DEX

TeamViewer
KACE by Quest

KACE by Quest

Quest Software

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Mobile Device Management (MDM) Features

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Patch Management Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Integrations

ServiceNow
AutoSys Workload Automation
Azure Marketplace
Cherwell Software
CloudNuro
Condeco
HCL BigFix Service Management
HCL IntelliOps Event Management
Ivanti Application Control
Jira Service Management
Kibana
LayerX
Microsoft System Center
Microsoft Teams
OverSOC
ScalePad
SolarWinds IP Address Manager
SolarWinds Log Analyzer
Spiceworks Network Monitor
Zendesk

Integrations

ServiceNow
AutoSys Workload Automation
Azure Marketplace
Cherwell Software
CloudNuro
Condeco
HCL BigFix Service Management
HCL IntelliOps Event Management
Ivanti Application Control
Jira Service Management
Kibana
LayerX
Microsoft System Center
Microsoft Teams
OverSOC
ScalePad
SolarWinds IP Address Manager
SolarWinds Log Analyzer
Spiceworks Network Monitor
Zendesk
Claim HCL BigFix AEX and update features and information
Claim HCL BigFix AEX and update features and information