Guidejar

Guidejar

AppMacha Labs
ScreenSteps

ScreenSteps

Blue Mango Learning Systems
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About

Guidejar helps users create interactive, step-by-step guides and product demos with ease. User can capture their workflow using our browser extension, render the guide as an SOP or an interactive product demo, and share instantly. Guidejar also has AI features like Voiceover & Translate that help users create engaging content for a global audience. With Guidejar, users can also write long form help articles, faqs, documentations etc. Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Finally, Guidejar has a no-code help center that users can setup instantly and have all the guides and articles hosted on their own custom domain.

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Startups, agencies and anyone who writes SOPs on a regular basis

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12/month/user
Premium plan : $12/month/user or $10/year/user

Premium+ plan : $20/month/user or $16/year/user
Free Version Supported
Free Trial Not Supported

Pricing

$57.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.3 / 5
design 4.3 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Fast SOP creation, SOP management, Team Management fast file finding. I can have my team SOPs all in one area and I can also allow or block my team from seperate files.
  • - easy to use - great chrome extension - flexible - now has added AI functionalities - roadmap and support by the team
  • Guidejar has streamlined our onboarding process, making it easier for users to understand our product quickly. The ability to create interactive tutorials has also reduced support queries and improved user engagement.
  • AI Assist is pretty handy. Blur Feature is good. The ease of adding and deleting screens are great. Breeze to capture mouse movements.
  • Intuitive and user-friendly interface, making it easy for teams to adopt. AI-powered features like Translate and Voiceover save time and enhance content quality. Seamless integration with existing tools and systems. Robust search functionality that makes finding guides quick and efficient. Excellent customer support with prompt resolutions.

Cons

  • Haven't found anything i do not like. It has been very easy and helpful
  • - none, this is very good solution - if i have to add one is the new AI credit system
  • Guidejar only allows to export videos less than 2 mins.
  • Nothing as of now. Have been using from last 6 months only.
  • Limited offline access; an offline mode would be a great addition. Advanced features might require a bit of a learning curve for non-technical users. Customization options for branding could be more flexible.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AppMacha Labs
Founded: 2023
India
www.guidejar.com

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

Alternatives

Panviva

Panviva

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Desktop.com Not Supported
GitBook Supported
Indent Not Supported
Outdoo AI Not Supported
Rippling Not Supported
Teamstack Not Supported
Zendesk Not Supported

Integrations

Desktop.com Supported
GitBook Not Supported
Indent Supported
Outdoo AI Supported
Rippling Supported
Teamstack Supported
Zendesk Supported
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