ProProfs Knowledge BaseProProfs
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About
Create visual documentation your customers and team will love 10x faster. Click capture from our browser extension and go through your workflow, click stop when you’re done. We’ll take it from here. Make it on brand and on-point each time. Record or add text-to-speech voiceover, edit steps in your process, blur sensitive information, and add text, annotations, and custom branding, all with the simplicity of editing a presentation. Share your guidde with one click on any channel. Share internally or externally, and control who you want to have access to. Generate an instant visual article complete with video, images, and text, and embed it in your existing tools like Notion, Zendesk, Salesforce, and many others. Give your customers the personal touch with step-by-step guides they can easily watch and follow without reading through mountains of documentation. Enable anyone in your team to create video-rich guides to explain your product in seconds.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Developers and companies seeking a tool to create visual documentation for their customers and teams
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Audience
Companies of all sizes that want a knowledge management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$16 per month
Free Version
Free Trial
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Pricing
$6 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGuidde
United States
www.guidde.com
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Categories |
Categories |
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Software Documentation Features
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Zendesk
Freshdesk
Google Chrome
Google Drive
HubSpot Customer Platform
Intercom
Jira
Jira Work Management
LiveChat
Microsoft Azure
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Integrations
Zendesk
Freshdesk
Google Chrome
Google Drive
HubSpot Customer Platform
Intercom
Jira
Jira Work Management
LiveChat
Microsoft Azure
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