Inntopia

Inntopia

1.0 out of 5 stars
Guestware Inntopia

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Guestware:

About

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.
Inntopia:

About

Sell real-time inventory from all your systems in a single interface, merge data from all those sources into a single view of your guest, and generate more direct bookings than you ever thought possible. Sell real-time inventory from your PMS, POS, tee-sheet, spa, and partners’ systems in a single interface. The result is bigger bookings and happier guests. Use Inntopia Marketing Cloud to merge behavioral, attitudinal, and transactional data from all your systems and channels into a single, marketing-integrated view of your guest. Inntopia DestiMetrics is useful to start an analytics program for your destination. Aggregated data backed by a team of travel experts give you game-changing insights. Build queries, run reports, and review performance right from your account. They’ve been in your shoes and know how to generate consistent, sustainable revenue. Pull guest data from your PMS, POS, social accounts, surveys, and more.
Guestware:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Inntopia:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Guestware:

Audience

Hotels searching for a guest experience solution
Inntopia:

Audience

Hotels and businesses interested in a solution to manage their inventory and all their systems
Guestware:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Inntopia:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Guestware:

API

Offers API Not Supported
Inntopia:

API

Offers API Not Supported
Guestware:

Screenshots and Videos

Inntopia:

Screenshots and Videos

Guestware:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Inntopia:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Guestware:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Inntopia:

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5
Inntopia:

Pros & Cons from Real Users

Pros

  • It provides us with the features that we need and (unfortunately) it is hard to find another solution.

Cons

  • Poor and slow support (I am waiting 2 weeks without response to easy tech question asked as an employee of their paying customer). Software designers provide crazy workarounds but not a real solution. Bad security. They provide a one-way data warehouse instead of the real modern API.
Guestware:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Inntopia:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Guestware:

Company Information

Guestware
Founded: 1990
United States
www.guestware.com
Inntopia:

Company Information

Inntopia
Founded: 1997
United States
www.inntopia.com
Guestware:

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Inntopia:

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Inntopia:
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Inntopia:
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Inntopia:
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SHR, Sceptre Hospitality Resources
Guestware:

Categories

Inntopia:

Categories

Hotel CRM Supported
Reservations Supported
Tour Operator Supported
Guestware:

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported
Inntopia:

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported
Guestware:

Integrations

Affirm Not Supported
Canary Digital Tipping Not Supported
INTELITY Supported
Innspire Supported
ORCODA Logistics Management System (OLMS) Not Supported
ORCODA Workforce Logistics System (OWLS) Not Supported
ResLogic Not Supported
Rezometry Not Supported
WebRezPro Not Supported
accesso Siriusware Not Supported
rezStream Cloud PMS Not Supported
Inntopia:

Integrations

Affirm Supported
Canary Digital Tipping Supported
INTELITY Not Supported
Innspire Not Supported
ORCODA Logistics Management System (OLMS) Supported
ORCODA Workforce Logistics System (OWLS) Supported
ResLogic Supported
Rezometry Supported
WebRezPro Supported
accesso Siriusware Supported
rezStream Cloud PMS Supported
Guestware:
Claim Guestware and update features and information
Claim Guestware and update features and information
Inntopia:
Claim Inntopia and update features and information
Claim Inntopia and update features and information