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About

Guestara is an AI-powered guest management platform that helps hotels, resorts, hostels, short-term rentals, and growing hotel groups digitize and monetize the full guest journey, from booking to post-stay. It runs on top of a property's existing property management system rather than replacing it, adding a modern guest-facing layer to the systems a hotel already uses. Core features include AI-powered ID scanning for contactless check-in in about 30 seconds, with self-service kiosk and tablet registration; a 24/7 AI chatbot trained on each property's data; and a unified inbox that combines WhatsApp, email, SMS, and social messages into one shared view. The platform also covers AI-driven upselling, in-room dining and F&B ordering, integrated payments and payment links, automated review collection, guest sentiment tracking, keyless entry across 50+ smart lock brands, and a branded guest app on the hotel's own domain.

About

HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Independent and boutique hotels, resorts, hostels, short-term rental operators, and growing hotel groups. Within a property, used by front desk and reception teams, guest experience and operations managers, and hotel owners or general managers.

Audience

Hotel operators, interior-technology teams and guest-experience managers seeking a tool to enhance guest engagement, drive ancillary revenue and modernize in-room technology using connected TV and mobile interfaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$99/month
Free Version
Free Trial

Pricing

$3.99 per room
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Guestara
Founded: 2024
India
www.guestara.com

Company Information

HotelSmarters
Founded: 2023
United States
hotelsmarters.com

Alternatives

Alternatives

eZee Frontdesk

eZee Frontdesk

eZee Technosys
INTELITY

INTELITY

Intelity

Categories

Categories

Integrations

Cloudbeds

Integrations

Cloudbeds
Claim Guestara and update features and information
Claim Guestara and update features and information
Claim HotelSmarters and update features and information
Claim HotelSmarters and update features and information