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About
Deliver incredible guest experiences. Listen more, analyze it all, and uncover the insights you can act on with GuestXM by Black Box Intelligence, the first customer experience management platform purpose-built for the restaurant industry. Bring brand reputation management into one system. Manage online business profiles, track customer feedback, and then engage guests at the right time with the right response. Get a total picture of your frontline workforce. Hire smarter, motivate with purpose, and retain the talent that lines up with your brand’s standards. Get a complete view of what your guests are thinking and feeling with comprehensive listening across every single channel. Be in complete control over your operations and experiences. Spot successes, respond to issues, and build a culture of action based on data and insights. Observe sales, traffic, employee, and guest data for your brand and your segment.
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About
A full stack technology platform spanning across all customer channels, in-store & online, and connecting them seamlessly to your back office operations. Full suite ordering & payment solution to manage every aspect of in-restaurant dining for any type of restaurant format. Complete solution for growing online delivery orders with pre-integrated delivery logistics, zoning, and driver tracking. Fully Integrated top delivery & food ordering app partners with menu synch, order aggregation & direct-to-kitchen order printing. Comprehensive solution for customer acquisition, retention & growth fully integrated into the dining journey. Deliver a superior personalized diner experience with personalized menus, personalized pairing suggestions & even personalized promotions while making them buy more and generate higher revenues for your restaurant.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and restaurants searching for a solution to manage sales, clients, orders, traffic, employees, and guest data
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Audience
Food industry in need of an in-restaurant solution to provide their customers an engaging dining experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGuestXM
United States
guestxm.com
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Company InformationTabSquare
Founded: 2012
Singapore
tabsquare.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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