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About

GuestPilot is a cloud-based guest communications and reservations tool for independent hotels, inns, resorts, hostels, and day-pass venues. It combines automated guest replies across website chat, Instagram, Facebook Messenger, and phone with a shared inbox and reservations pipeline for staff. The system can answer guest questions in English and Spanish, send booking links prefilled with requested dates and party size, and support direct-booking inquiries. Hotel teams can also offer day passes with capacity limits, review payment receipts, share QR-code menus, and route event or group requests to staff. GuestPilot is accessed through the web and is designed to help lodging teams manage inquiries and booking opportunities in one workflow alongside their existing guest-service processes.

About

Knowing in real time who is booking, on which date, by which channel, for which product, on which rate and at which price is essential to decide the right strategy to adopt. Bookings can continue when you are not in control and your decisions must be applied continuously to sell more and better. SpotPilot communicates in real-time with the PMS of your hotel. It alerts you to rising loads (montées en charges) and the follow-up of critical dates, the yield of your hotel at a glance. To facilitate your decision, it allows you to compare yourself to your market, your competition, your historical data and your objectives. Doing the right yield analysis and making the right decision to boost your hotel’s turnover becomes simple and fast. SpotPilot becomes the relay of your marketing strategy which it can be apply when you want. Your prices may automatically vary depending on the load increases, anticipation or even demand.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independent hotels, inns, resorts, hostels and day-pass venues.

Audience

Businesses in need of a yield solution to make their revenue management profitable

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Version Not Supported
Free Trial Not Supported

Pricing

€199 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Fuly
Founded: 2020
United States
guestpilot.win/

Company Information

SpotPilot
France
spotpilot.com/en/home/

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Categories

Guest Messaging Supported

Categories

Revenue Management Supported

Integrations

No info available.

Integrations

No info available.
Claim GuestPilot and update features and information
Claim GuestPilot and update features and information
Claim SpotPilot and update features and information
Claim SpotPilot and update features and information