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About

GuestPilot is a cloud-based guest communications and reservations tool for independent hotels, inns, resorts, hostels, and day-pass venues. It combines automated guest replies across website chat, Instagram, Facebook Messenger, and phone with a shared inbox and reservations pipeline for staff. The system can answer guest questions in English and Spanish, send booking links prefilled with requested dates and party size, and support direct-booking inquiries. Hotel teams can also offer day passes with capacity limits, review payment receipts, share QR-code menus, and route event or group requests to staff. GuestPilot is accessed through the web and is designed to help lodging teams manage inquiries and booking opportunities in one workflow alongside their existing guest-service processes.

About

Contactless solution for the smoothest guest journey imaginable. MyStay is a solution that will raise your services and revenues to a brand new level. For both hoteliers and travelers. We are proud that MyStay Free Contactless Kit was chosen by the United Nations World Tourism Organization (UNWTO) supported by the World Health Organization (WHO) as the most complete worldwide solution to mitigate COVID-19’s impact on tourism. Engage your guests with a warm welcome and offers they can use before they even arrive, i.e. hotel transfer. Lead guests to a page with a smart catalogue of your services and all the useful information they may need. Let your guests quickly find what they need and order it by one click on their mobile phone or a computer. Cut the wait time at the reception with easy online check-in. Allow guests to fill out forms comfortably in advance. Show your guests great places to visit in vicinity of the hotel with customizable map ready for mobile phones.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Independent hotels, inns, resorts, hostels and day-pass venues.

Audience

Hoteliers and travelers looking for a contactless application to connect accommodation facilities with their guests

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Version Not Supported
Free Trial Not Supported

Pricing

€0,25 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Fuly
Founded: 2020
United States
guestpilot.win/

Company Information

MyStay
Founded: 2016
Czech Republic
www.gomystay.com

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Ninexfold Agency LLP

Alternatives

Tourismart

Tourismart

SimpleApps

Categories

Guest Messaging Supported

Categories

Guest Messaging Supported

Integrations

4SUITES Not Supported
Advantage Anywhere Not Supported
Amadeus Central Reservations System (CRS) Not Supported
Amadeus Travel Platform Not Supported
BrillantEZ HMS Not Supported
GuestCentrix Not Supported
Innkey PMS Not Supported
LYNX Not Supported
Mews Not Supported
Opera Not Supported
Optima Not Supported
Preno Not Supported
Protel Cloud PMS Not Supported
Rezlynx Not Supported
Salto Not Supported
Siesta Extranet Not Supported
Storable Newbook Not Supported
apaleo Not Supported
eZee Frontdesk Not Supported
hoteliga Not Supported

Integrations

4SUITES Supported
Advantage Anywhere Supported
Amadeus Central Reservations System (CRS) Supported
Amadeus Travel Platform Supported
BrillantEZ HMS Supported
GuestCentrix Supported
Innkey PMS Supported
LYNX Supported
Mews Supported
Opera Supported
Optima Supported
Preno Supported
Protel Cloud PMS Supported
Rezlynx Supported
Salto Supported
Siesta Extranet Supported
Storable Newbook Supported
apaleo Supported
eZee Frontdesk Supported
hoteliga Supported
Claim GuestPilot and update features and information
Claim GuestPilot and update features and information
Claim MyStay and update features and information
Claim MyStay and update features and information