Related Products
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About
Transferring information to your guests can be a time-consuming activity. However, we do need relevant and direct communication during a stay. GuestCompass connects you with your guest through an online channel that links up-to-date information and useful feedback. Online becomes personal and personal once again becomes a chat with your guest. Opening doors with a mobile phone has been around for quite a while, but from now on it is also possible without downloading the umpteenth app on your phone. Our platform allows you to provide your guest with a digital key through a secure environment, with total control over when and where to use it. For any location with a temporary stay where the same questions are often over and over again. Stay in touch during their stay with the use of your own name and brand. Indispensable for the online customer journey. Fast, easy and less paper. Relieve the reception, create cross-sell and offer more service.
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About
Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotels, companies and healthcare institutions seeking a digital platform to manage their guests and improve their experience
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Audience
Hotels searching for a Guest Messaging platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGuestCompass
Netherlands
www.guestcompass.nl/
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Company InformationGoDesk
Founded: 2017
India
www.rlike.in/
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Categories |
Categories |
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Integrations
Calendly
Facebook
Facebook Messenger
Formitable
Google
Lobbi
Runnr.ai
Tripadvisor
WhatsApp
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Integrations
Calendly
Facebook
Facebook Messenger
Formitable
Google
Lobbi
Runnr.ai
Tripadvisor
WhatsApp
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