+
+

Related Products

  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Hostaway
    2,033 Ratings
    Visit Website
  • VisitUs Reception
    84 Ratings
    Visit Website
  • Smoobu
    207 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Bookinglayer
    146 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • anny
    117 Ratings
    Visit Website
  • Lodgify
    5,215 Ratings
    Visit Website

About

Transferring information to your guests can be a time-consuming activity. However, we do need relevant and direct communication during a stay. GuestCompass connects you with your guest through an online channel that links up-to-date information and useful feedback. Online becomes personal and personal once again becomes a chat with your guest. Opening doors with a mobile phone has been around for quite a while, but from now on it is also possible without downloading the umpteenth app on your phone. Our platform allows you to provide your guest with a digital key through a secure environment, with total control over when and where to use it. For any location with a temporary stay where the same questions are often over and over again. Stay in touch during their stay with the use of your own name and brand. Indispensable for the online customer journey. Fast, easy and less paper. Relieve the reception, create cross-sell and offer more service.

About

Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels, companies and healthcare institutions seeking a digital platform to manage their guests and improve their experience

Audience

Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GuestCompass
Netherlands
www.guestcompass.nl/

Company Information

Kipsu
Founded: 2010
United States
kipsu.com/hospitality/

Alternatives

Alternatives

Hinfo

Hinfo

App IT Byte
SABA Chatbot

SABA Chatbot

SABA Hospitality
rGuest Express

rGuest Express

Agilysys

Categories

Categories

Integrations

Calendly
Facebook
Facebook Messenger
Formitable
Google
Lobbi
OpenKey
Runnr.ai
Tripadvisor
WhatsApp

Integrations

Calendly
Facebook
Facebook Messenger
Formitable
Google
Lobbi
OpenKey
Runnr.ai
Tripadvisor
WhatsApp
Claim GuestCompass and update features and information
Claim GuestCompass and update features and information
Claim Kipsu and update features and information
Claim Kipsu and update features and information