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About

After joining Grubhub, restaurants’ takeout order volume increases by more than 20%. Restaurants who join Grubhub see up to 6x growth in monthly takeout revenue versus non-Grubhub restaurants. Tap into diners near you and promote your restaurant with Grubhub’s marketing options. Streamline your takeout business with our simple restaurant platform. Offer delivery through on-demand Grubhub delivery drivers or with your existing staff. Reach new diners through emails and coupons while rewarding loyal diners with targeted offers. Drive more takeout orders from your site with custom, Grubhub-provided tools.

About

We accompany you with great solutions for your restaurant to get the best of its digital potential. Find tools to observe performance of your restaurant and manage every detail while increasing the number of orders. Up to 30% increase in your sales without increasing your operating costs. A set of marketing solutions to reach more than 30 million users, increasing the exposure of your restaurant. Reach new customers by accessing the Rappi delivery network! We partner with restaurants that do their own delivery with their own drivers. Access our high-frequency customer base and drive the increase in your orders. All the information you need from your business on the go, you have it with the app for iOS and Android! Receive notifications in real time, find out about the performance and reviews of your stores at all times. Review and manage your menu, hours, payments and configuration of your stores. Easily create marketing campaigns to help you grow on Rappi.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants looking to increase takeout and delivery order volume and revenue

Audience

Restaurants that need digital tools to get the best of their digital potential and increase their orders

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I liked that I could see when an update happened to the order. It also felt like a better experience than other order software.
  • So Grubhub is one of the many food ordering services available, and I like that many restaurants that you can't find on other platforms are on here.
  • Super easy and convenient way to order meals from restaurants and allows online orders delivered to you.

Cons

  • I did not like that restaurants in my area have not adopted this yet.
  • Unfortunately, it turns out some of these listed restaurants never signed up for the service, and when unsuspecting customers call via the listed number, Grubhub takes a slice of the payment. That's not cool.
  • Not much that I don't like about the software program to be honest.

Pros & Cons from Real Users

Pros

  • They may coordinate the shipping of things you bought.

Cons

  • Could not deal with a simple delivery problem due to the fact that your cheap non-human automated bot-based responses serve no purpose. Problem: the original order only included one (1) can of soda, instead of two (2) Solution: NONE, only bot chat responses. Even accusing the user of "high refund" requests, which has nothing to do with the original problem, nor provide any solution. In simple words: the merchant or the delivery commit an error and you as the "facilitator" for commerce to happen did not provide a mean to solve the issue. Hence, the app is absolutely useless for the sole purpose of its existence: it cannot guarantee to provide what it was supposed to. I really hope this app become sentient so it can realize how broken it is and commit self-deletion for the sake of humanity.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Grubhub
Founded: 2004
United States
get.grubhub.com

Company Information

Rappi
Founded: 2015
Colombia
www.restaurantes.rappi.com

Alternatives

Alternatives

RocketBox

RocketBox

RocketBox AI Limited
Gofrugal ServeEasy

Gofrugal ServeEasy

GOFRUGAL Technologies

Categories

Categories

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Integrations

Hoppier
Clover
Cycode
ExpressMileage
Fudo
HubWorks Retail Task Management System
Hubworks
HungerRush
Loop AI
Lula Commerce
Mosaic by MethodWorx
Olo
OrderOut
Orders.co
Square for Restaurants
Superorder
Toast Kitchen Display System
Toast POS
Tookan
rpower POS

Integrations

Hoppier
Clover
Cycode
ExpressMileage
Fudo
HubWorks Retail Task Management System
Hubworks
HungerRush
Loop AI
Lula Commerce
Mosaic by MethodWorx
Olo
OrderOut
Orders.co
Square for Restaurants
Superorder
Toast Kitchen Display System
Toast POS
Tookan
rpower POS
Claim Grubhub and update features and information
Claim Grubhub and update features and information
Claim Rappi and update features and information
Claim Rappi and update features and information