Audience

Restaurants looking to increase takeout and delivery order volume and revenue

About Grubhub

After joining Grubhub, restaurants’ takeout order volume increases by more than 20%. Restaurants who join Grubhub see up to 6x growth in monthly takeout revenue versus non-Grubhub restaurants. Tap into diners near you and promote your restaurant with Grubhub’s marketing options. Streamline your takeout business with our simple restaurant platform. Offer delivery through on-demand Grubhub delivery drivers or with your existing staff. Reach new diners through emails and coupons while rewarding loyal diners with targeted offers. Drive more takeout orders from your site with custom, Grubhub-provided tools.

Integrations

Ratings/Reviews - 3 User Reviews

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Company Information

Grubhub
Founded: 2004
United States
get.grubhub.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Online

Grubhub Frequently Asked Questions

Q: What kinds of users and organization types does Grubhub work with?
Grubhub works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Grubhub support in their product?
Grubhub supports these languages: English.
Q: What kind of support options does Grubhub offer?
Grubhub offers support via online.
Q: What other applications or services does Grubhub integrate with?
Grubhub integrates with: Adora POS, Bookkeep, Lightspeed Restaurant, Clover, Cycode, ExpressMileage, Hoppier, HubWorks Retail Task Management System, Hubworks, Checkmate, Merchant Centric, Olo, Oracle MICROS POS, OrderOut, Parseur, OVVI POS, Rezku Point of Sale, rpower POS, Seamless, Shipday, Square for Restaurants, Square POS, Toast Kitchen Display System, Toast POS, and Zip Forecasting and more.
Q: Does Grubhub have a mobile app?
Yes, Grubhub has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Grubhub provide?
Grubhub provides training in the form of documentation and live online.

Grubhub Product Features

Food Delivery

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported
Gift Card Management Not Supported

Grubhub Verified User Reviews

Write a Review
  • Linda I.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great"

    5 out of 5 stars Posted 2020-10-16

    Pros: I liked that I could see when an update happened to the order. It also felt like a better experience than other order software.

    Cons: I did not like that restaurants in my area have not adopted this yet.

    Overall: Overall it was a great experience and I will probably use this one over the alternatives that are out there.

    Read More...
  • A Grubhub User
    Student
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 10,000 - 19,999
    Probability You Would Recommend? 2 out of 10

    "Kinda unethical tbh"

    2 out of 5 stars Posted 2020-07-17

    Pros: So Grubhub is one of the many food ordering services available, and I like that many restaurants that you can't find on other platforms are on here.

    Cons: Unfortunately, it turns out some of these listed restaurants never signed up for the service, and when unsuspecting customers call via the listed number, Grubhub takes a slice of the payment. That's not cool.

    Overall: Not a good experience calling a restaurant and asking 'where's my order' only to be told they never got your order in the first place.

    Read More...
  • Chet N.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great way to order food"

    5 out of 5 stars Posted 2020-04-22

    Pros: Super easy and convenient way to order meals from restaurants and allows online orders delivered to you.

    Cons: Not much that I don't like about the software program to be honest.

    Overall: Overall it's a good program that is able to be customized but also is straight forward where you can't get lost.

    Read More...
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