Group-IB Fraud ProtectionGroup-IB
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Related Products
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About
Join 500+ mln users already empowered by Group-IB Fraud Protection solution and leverage the power of fraud intelligence, device fingerprinting, and behavioral analysis against advanced digital fraud. Protect your business from a wide range of fraud attempts with advanced detection capabilities. Minimize the impact of fraud with automated threat response and proactive prevention. Improve user satisfaction and trust with seamless and secure interactions. Leverage the automated defense systems to combat AI-driven attack frameworks. Often prioritize identifying suspicious activities, leading to a higher rate of false positives by flagging legitimate user actions as potentially fraudulent due to their focus on anomalies. It causes inconvenience for legitimate users, pollutes their experience, and wastes valuable resources. Group-IB Fraud Protection takes a different approach, prioritizing user authentication before delving into fraud detection.
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in a solution to detect, identify, prevent damage, and protect from digital fraud
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGroup-IB
Founded: 2003
United States
www.group-ib.com/products/fraud-protection/
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Categories |
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
Group-IB Unified Risk Platform
InteractionSync
Verizon Cloud
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
Group-IB Unified Risk Platform
InteractionSync
Verizon Cloud
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