GroundStar

GroundStar

INFORM
Ink DCS

Ink DCS

Ink Innovation
+
+

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About

GroundStar, the Airport Resource Management solution by INFORM Software, is designed to optimize the allocation and usage of fixed airport infrastructure such as stands, gates, baggage belts, and check-in counters. It enables airports to efficiently plan short-, medium-, and long-term capacity by applying built-in optimization algorithms that consider business rules, stand and gate preferences, and infrastructure constraints. It supports sophisticated what-if scenario modelling and real-time decision support, allowing resource managers to respond quickly to deviations or disruptions. By leveraging machine-learning-driven analytics and historical data, the software predicts resource utilization and helps minimize bottlenecks, enabling smarter allocation of resources on the day of operation and improving punctuality and passenger/airline satisfaction.

About

Ink DCS is a fully featured Departure Control System for airlines and ground handlers to process passengers from the cloud. It has everything that large Low-Cost and Full-Service Carriers need to run mission-critical operations. Modules include turnkey Web Check-in, Backup DCS, Ink Touch (a native iOS app), Kiosk Check-in and Bag Drop applications. Advanced features such as Interline Through Check-in (IATCI) and Interactive APIS enable complex operations. The comprehensive API allows airlines and other companies to build fully controllable systems on top of our headless platform. The desktop UI is browser-based. The fully integrated Mass and Balance System mirrors data across both DCS and Load Control functions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Resource-planning teams in airports interested in a tool to optimize fixed infrastructure allocation and improve real-time responsiveness and asset utilization

Audience

Airlines, Airports, Tour Operators, Ground Handlers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 3.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The system is easy to use.
  • INK DCS’s ease of use allows us to keep agent training to a minimum. Its functionality aligns well with our operational requirements, making it an effective tool for our daily work.
  • BermudAir has been able to grow and improve with INK Innovations products and support. INK provides flexibility for services offered in its system, ability to have access anywhere and at any time, and they continue to develop based on the airline's needs. We recently opened an airport station with no capability to have designated check-in desks; INK came back with the perfect solution of using mobile devices and this continues to be a successful addition for our performance on a full time basis.
  • Easy to use check-in system, perfect for the size of our operation.
  • Easy to use, quick learning pattern, rich in useful functionality, no added nonsense options, modern IU, friendly admin options and reliable.

Cons

  • That it is mandatory to fill in: Cabin Doors Closed: Off Block: Actual Departure: We doesn't use that function.
  • The development of customized functions occasionally took longer than anticipated.
  • The only con to mention is that more airlines are not using INK Innovation for their operation. One recommendation for the future of mobile devices would be to combine the printing of boarding passes and baggage tags to one device. This will allow the agents to better handle the phone and printing devices between two instead of three.
  • Set-ups can be a little complicated
  • We have found none so far. If anything could be improved is maybe the Weight and balance section, specifically the administration of the database.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

INFORM
Founded: 1969
Germany
www.inform-software.com/en/solutions/aviation-ground-operations/airport-resource-management

Company Information

Ink Innovation
Founded: 2011
Spain
innovation.ink

Alternatives

Better Airport

Better Airport

Copenhagen Optimization

Alternatives

AeroCRS

AeroCRS

Enoyaone
iFly Res

iFly Res

IBS Software Services
Radixx Res

Radixx Res

Radixx

Categories

Airport Management Supported

Categories

Airline Reservation System Features

Charter Reservations Not Supported
CRM Not Supported
Departure Control Supported
Disruption Management Not Supported
Distribution Management Not Supported
Loyalty Program Not Supported
Online Booking Not Supported
Payment Processing Supported
Revenue Management Not Supported
Self Service Portal Not Supported
Third Party Booking Not Supported

Integrations

Amadeus Central Reservations System (CRS) Not Supported

Integrations

Amadeus Central Reservations System (CRS) Supported
Claim GroundStar and update features and information
Claim GroundStar and update features and information
Claim Ink DCS and update features and information
Claim Ink DCS and update features and information