GroundStar

Airlines are always under pressure to operate more efficiently and optimize their workforce utilization. At the same time, they must continuously strive to deliver an outstanding passenger experience. Given the competitive nature of today’s marketplace, airlines are even more challenged to streamline their business and do more with fewer resources than ever before. Airport Management is a suite of solutions that provides flexible resource management and optimization tools that can increase operational efficiency, decrease costs and improve the customer experience. Along the way, it can boost employee satisfaction as well. By producing quantifiable results, Airport Management allows airlines to realize powerful benefits. Labor costs can be reduced up to 25% and staff utilization improved by up to 7%. Not only that, flight delay costs can be cut by as much as 5%, gate use improved by up to 20% and gate coordinator usage decreased by as much as 50%.

Better Airport is a cloud-native SaaS platform designed to unify planning, analysis, and operations across airport functions, connecting formerly siloed processes such as check-in, baggage, security, stand/gate, and immigration. Built around the concept of “Connected Operations,” it provides a single source of truth for operational forecasting, resource optimization, and real-time decision-making by linking outcomes across passenger, baggage, and aircraft flows. It is modular, comprising nine core modules that airports can deploy incrementally (e.g., forecasting, check-in, security, virtual queuing, stand & gate) and scale up as needs grow. By integrating with existing systems, including AODB and other operational back-ends, it allows airports of all sizes to operate more efficiently and make data-driven decisions to reduce wait times, optimize staffing/equipment allocation, and enhance the passenger experience from curb to gate.