GrooperBIS
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PrediCXWarwick Analytics
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Related Products
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About
Grooper is an AI-powered intelligent document processing (IDP) platform for organizations that cannot accept black-box answers. It classifies documents and extracts data from any source: paper, PDFs, email, faxes, handwriting, and legacy archives.
What makes Grooper different is control. Roughly 57 extraction methods span rule-based and AI families, chosen per field, so AI is a choice, never a dependency. ReadScope lets you set exactly what the AI reads for every field; the model can't misread what it was never shown. Every extracted value keeps its receipt: where it came from, how it was extracted, what the AI saw, and who checked it.
One system covers scanning, OCR (6 engines), classification, extraction, human review, redaction, and delivery. Deploy on your hardware (including AI on your own GPUs), in your cloud tenant, or hosted by BIS, the self-funded Oklahoma City company that has built document technology since 1986.
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About
Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Operations, IT, and compliance leaders at enterprises, government agencies, credit unions, and healthcare organizations who process high-stakes documents and need data they can verify.
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Audience
Contact and call centers requiring a business telephony application to improve their services
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingSubscription pricing based on volume.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$495 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBIS
Founded: 1986
United States
grooper.com
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Company InformationWarwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Machine Learning Features
Deep Learning
Not Supported
ML Algorithm Library
Supported
Model Training
Supported
Natural Language Processing (NLP)
Supported
Predictive Modeling
Not Supported
Statistical / Mathematical Tools
Supported
Templates
Supported
Visualization
Supported
Text Mining Features
Boolean Queries
Not Supported
Document Filtering
Supported
Graphical Data Presentation
Not Supported
Language Detection
Supported
Predictive Modeling
Not Supported
Sentiment Analysis
Supported
Summarization
Supported
Tagging
Supported
Taxonomy Classification
Supported
Text Analysis
Supported
Topic Clustering
Not Supported
Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Not Supported
For Healthcare
Supported
For Sales
Not Supported
Image Recognition
Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Not Supported
Data Extraction Features
Disparate Data Collection
Supported
Document Extraction
Supported
Email Address Extraction
Supported
Image Extraction
Supported
IP Address Extraction
Supported
Phone Number Extraction
Supported
Pricing Extraction
Supported
Web Data Extraction
Supported
Electronic Data Capture Features
Audit Trail
Not Supported
CRF Tracking
Not Supported
Data Entry
Supported
Data Verification
Not Supported
Distributed Capture
Not Supported
Document Imaging
Supported
Document Indexing
Not Supported
Forms Management
Not Supported
Remote Capture
Not Supported
Study Management
Not Supported
Natural Language Processing Features
Co-Reference Resolution
Not Supported
In-Database Text Analytics
Supported
Named Entity Recognition
Supported
Natural Language Generation (NLG)
Not Supported
Open Source Integrations
Not Supported
Parsing
Supported
Part-of-Speech Tagging
Not Supported
Sentence Segmentation
Supported
Stemming/Lemmatization
Supported
Tokenization
Supported
OCR Features
Batch Processing
Supported
Convert to PDF
Supported
ID Scanning
Supported
Image Pre-processing
Supported
Indexing
Supported
Metadata Extraction
Supported
Multi-Language
Supported
Multiple Output Formats
Supported
Text Editor
Supported
Zone Selection Tool
Supported
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Machine Learning Features
Deep Learning
Supported
ML Algorithm Library
Supported
Model Training
Not Supported
Natural Language Processing (NLP)
Not Supported
Predictive Modeling
Supported
Statistical / Mathematical Tools
Not Supported
Templates
Supported
Visualization
Supported
Text Mining Features
Boolean Queries
Not Supported
Document Filtering
Not Supported
Graphical Data Presentation
Not Supported
Language Detection
Not Supported
Predictive Modeling
Supported
Sentiment Analysis
Supported
Summarization
Not Supported
Tagging
Supported
Taxonomy Classification
Not Supported
Text Analysis
Supported
Topic Clustering
Supported
Predictive Analytics Features
AI / Machine Learning
Supported
Benchmarking
Not Supported
Data Blending
Not Supported
Data Mining
Supported
Demand Forecasting
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Not Supported
Sentiment Analysis
Supported
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Integrations
Amazon Web Services (AWS)
Supported
Azure AI Document Intelligence
Supported
CMIS
Supported
Freshdesk
Not Supported
IBM FileNet Content Manager
Supported
Laserfiche
Supported
Microsoft 365
Supported
Microsoft Azure
Supported
Microsoft OneDrive
Supported
Microsoft Outlook
Supported
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Integrations
Amazon Web Services (AWS)
Not Supported
Azure AI Document Intelligence
Not Supported
CMIS
Not Supported
Freshdesk
Supported
IBM FileNet Content Manager
Not Supported
Laserfiche
Not Supported
Microsoft 365
Not Supported
Microsoft Azure
Not Supported
Microsoft OneDrive
Not Supported
Microsoft Outlook
Not Supported
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