ScritchOkapi Works
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Related Products
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About
Recover failed payments. Gravy is the secret sauce to recurring revenue retention for businesses with subscriptions and memberships. We cracked the code on customer retention and payment recovery. For the past few years, we've been developing and refining the best scripts, engagement strategies and conversion technologies to create our industry-leading failed payment recovery solution. Gravy works with all payment processors, CRMs and product delivery systems. Our implementation team integrates your tech stack with our platform and ensures failed payments and customers are synced in real-time. You will be partnered with a full-time, US-based, retention specialist who is only concerned about one thing — recovering your failed payments and customers. This allows you to keep your payroll costs down and your profits high. Gravy offers a new type of customer retention, namely recovery of failed payments, credit card declines and lost revenue.
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About
Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Subscription or SaaS businesses that want to recover failed payments
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Audience
Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$550 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationGravy
Founded: 2017
United States
www.gravysolutions.io
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Company InformationOkapi Works
Belgium
scritch.xyz/
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Recurring Billing Features
Customer Portal
Not Supported
Deferred Billing
Not Supported
Discount Management
Not Supported
Dunning Management
Supported
Invoice History
Not Supported
Multi-Currency
Not Supported
Multi-Period Recurring Billing
Not Supported
Payment Processing
Not Supported
Recurring Donations
Not Supported
Subscription Billing
Not Supported
Subscription Management Features
Cancellation Management
Not Supported
Discount / Coupon Management
Not Supported
Dunning Management
Supported
Enrollment Management
Not Supported
Product Catalog
Not Supported
Recurring Billing
Not Supported
Revenue Recognition
Not Supported
Revenue Recovery Tools
Not Supported
Self Service Portal
Not Supported
Subscription Plan Management
Not Supported
Tax Management
Not Supported
Trial Management
Not Supported
Usage Tracking/Analytics
Not Supported
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Integrations
Discord
Not Supported
Intercom
Not Supported
Jira
Not Supported
Linear
Not Supported
Slack
Not Supported
Zendesk
Not Supported
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Integrations
Discord
Supported
Intercom
Supported
Jira
Supported
Linear
Supported
Slack
Supported
Zendesk
Supported
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