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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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QueryPal
Is your team struggling with scattered knowledge across chats, documents, and files? QueryPal can provide instant answers.
Internal Helpdesk: QueryPal's AI chatbot integrates with Slack and other tools, auto-answering repetitive questions instantly. Your team continues working as usual without interruptions.
External Helpdesk: For marketing and customer support, QueryPal offers a white-labeled AI agent. Deploy in minutes, trained on your company documents, websites, and apps, to resolve customer queries and boost sales.
Key features include seamless integration with Slack, Notion, Confluence, Google Drive, and more. With advanced AI understanding, QueryPal automatically answers repetitive questions without requiring your team to change their behavior. Additionally, the white-label capability allows for custom AI agents for external use, and the solution is highly customizable and secure with SOC2 compliance.
Imagine a ChatGPT tailored for your team and customers.
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GOAT Risk
GOAT Risk™ Easy to use, low cost, risk management software.
The pain free way to manage risk - so you can get on with managing your business.
With GOAT’s simple, secure, low cost risk management software tool, you can collaborate, manage, track and report on your business risks anywhere in the world, all for the price of a daily coffee.
Subscriptions from as little as £30 per month.
Perfect for non-risk experts:
Built by risk experts - so you don't have to be one. Packed with pre-populated templates, risk tips, explanations and definitions, so anyone can use it without prior training.
Works 'straight out of the box':
No lengthy consultation periods or drawn-out, costly implementations. It's ready to use straight out of the box. Start managing your risks in a matter of minutes.
Low cost, transparent pricing:
Choose a plan based on your needs from as little as £30p/m. Cancel at any time. It's risk free!
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Fathom
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings ✨ Never take notes again 🔥
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Jiminny
Jiminny helps teams improve performance and maximize revenue through conversation intelligence. Jiminny records, transcribes and analyzes conversations, giving you valuable go-to-market insights and full visibility into every deal.
Every customer conversation is critical to the success of your business and the revenue you can achieve. Because deals are won or lost in individual moments.
It’s more than just call recording. Harness customer interactions with AI to generate actionable insights on what is and isn’t happening. And see your business targets become a reality.
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Speechmatics
Speechmatics is the most accurate and inclusive speech-to-text API ever released.
Speechmatics is the world’s leading expert in Speech Intelligence, combining the latest breakthroughs in AI and ML to unlock the business value in human speech.
Businesses use Speechmatics worldwide to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect, or location in real-time and on recorded media. Combining these transcripts with the latest AI-driven speech capabilities, businesses build products that utilize summarization, topic and chapter detection, sentiment analysis, translation, and more.
Speechmatics processes over 500 years of transcription worldwide every month in 50 languages and can translate 69 language pairs. Having pioneered machine learning in speech recognition, its neural networks consider acoustics, languages, dialects, multiple speakers, punctuation, capitalization, context, and implicit meanings.
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Snagit
Capture. Create. Connect.
TechSmith Snagit is a powerful screen capture and recording tool that makes it easier than ever to collect and share information. With intuitive editing features and access to a library of templates, anyone can transform simple captures into professional-quality images, GIFs, and videos.
Share information like never before
Snagit lets you quickly capture your screen and camera at the same time and instantly share your video anywhere. Give status updates, deliver feedback, or demonstrate a process without a meeting, call, or long email.
Bring your ideas to life
Adding context to your screen captures is a breeze with Snagit's full suite of easy-to-use editing tools. Redact sensitive information, rearrange objects, and even draw on your screen while you record a video.
Work and share from anywhere
Instantly share your images, videos, and GIFs via the apps you already use every day.
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ReliaSoft
ReliaSoft software provides a powerful range of reliability software solutions to facilitate a comprehensive set of reliability engineering modeling and analysis techniques. We are the leading reliability solution provider for product test, design, maintenance strategy and optimization.
Our products support a wide range of reliability and maintainability analysis techniques, such as life data analysis, accelerated life testing, system modelling and RAM analysis, reliability growth, FRACAS, FMEA and RCM analysis to meet and improve reliability of your products, processes and optimize maintenance planning.
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SuperOps
SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation.
MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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